E-commerce Platforms · reliability comparison
Lightspeed eCom vs Wix: which is more reliable? (2026)
Wix is more reliable than Lightspeed eCom, scoring 84.8 vs 54.1 out of 100. Over the last 90 days Lightspeed eCom reported 5 incidents and Wix reported 6, with effective uptime of 99.15% and 99.85% respectively. Wix resolves incidents faster on average (2h 35m).
Data updated Nov 1, 2026 · How we score
| Metric | Lightspeed eCom | Wix |
|---|---|---|
| Reliability score | 54.1 | 84.8 |
| Rank (e-commerce platforms) | #6 | #5 |
| Uptime (90 days) | 99.15% | 99.85% |
| Incidents (90 days) | 5 | 6 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | 1d 6h | 2h 35m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Lightspeed eCom and Wix differ
- Wix reported 20% more incidents than Lightspeed eCom over the last 90 days (6 vs 5).
- Wix had 2 partial or major outages, compared with 1 for Lightspeed eCom.
- Wix fixes problems faster: 2h 35m on average, against 1d 6h for Lightspeed eCom (11.6× quicker).
- Lightspeed eCom's longest outage on record lasted 39m (Aug 7, 2026); Wix's lasted 3h 17m (Aug 1, 2026).
90-day uptime
Lightspeed eCom
Wix
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lightspeed eCom incidents
- InformationalOct 23, 2026 · resolved in 5h 3m
Lightspeed Retail (R/C-Series) Latency or outage
Affected: Retail POS, Retail API
- Degraded performanceOct 23, 2026 · resolved in 2h 12m
Slowness on C-Series webshops in Europe
Affected: Lightspeed eCom (Europe)
- Degraded performanceOct 21, 2026 · resolved in 1d 21h
Statement on PHP vulnerabilities
Affected: Retail POS, Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia), Back Office, Retail API, Retail POS
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
- Major outageAug 7, 2026 · resolved in 39m
C-series Backoffice and storefront checkout issuesofficial update ↗
Affected: Lightspeed eCom (Europe)
Recent Wix incidents
- Partial outageOct 1, 2026 · resolved in 26m
RESOLVED: Some Users Are Experiencing Issues With Multiple Services
Affected: Store Management, Wix Payments, Wix Editor, Storefront, Third-Party Payment Providers, Checkout +2 more
- Major outageSep 15, 2026 · resolved in 42m
RESOLVED: Multiple Issues with Wix Services in European Regionofficial update ↗
Affected: My Sites, Sign-In, Site Loading
- Degraded performanceSep 7, 2026 · resolved in 6h 45m
RESOLVED: Some Elements not Appearing on Wix Harmony Live Sites
Affected: Site Loading, View\Preview
- Degraded performanceSep 1, 2026 · resolved in 5h 45m
RESOLVED: SMS Delivery Delays on Twilio Side
Affected: Email Marketing, Automations, Sign-In, Business Phone Number, Subscriber Registration
- Degraded performanceAug 19, 2026 · resolved in 1h 28m
RESOLVED: Wix Sites Loading Slow in Some Regions
Affected: Sign-In, Wix Editor, Site Loading, Wix Studio
- Degraded performanceAug 12, 2026 · resolved in 25m
RESOLVED: Issues opening Wix Editors and dashboards
Affected: My Sites, Wix Editor
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- Squarespace · #2 · 99.98% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Ecwid · #4 · 99.93% uptime