Retail POS · reliability comparison
Lightspeed Retail vs Rain POS: which is more reliable? (2026)
Rain POS is more reliable than Lightspeed Retail, scoring 100.0 vs 37.5 out of 100. Over the last 90 days Lightspeed Retail reported 14 incidents and Rain POS reported 0, with effective uptime of 97.96% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Lightspeed Retail | Rain POS |
|---|---|---|
| Reliability score | 37.5 | 100.0 |
| Rank (retail POS systems) | #10 | — |
| Uptime (90 days) | 97.96% | 100% |
| Incidents (90 days) | 14 | 0 |
| Partial / major outages | 5 | 0 |
| Avg time to resolve | 20h 38m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Lightspeed Retail and Rain POS differ
- Rain POS reported no incidents in the last 90 days, while Lightspeed Retail reported 14.
- Lightspeed Retail had 5 partial or major outages, compared with 0 for Rain POS.
90-day uptime
Lightspeed Retail
Rain POS
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lightspeed Retail incidents
- InformationalOct 23, 2026 · resolved in 5h 3m
Lightspeed Retail (R/C-Series) Latency or outage
Affected: Retail POS, Retail API
- Degraded performanceOct 21, 2026 · resolved in 1d 21h
Statement on PHP vulnerabilities
Affected: Retail POS, Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia), Back Office, Retail API, Retail POS
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
- Partial outageOct 6, 2026 · resolved in 39m
Lightspeed Retail (S-Series) - BridgePay
Affected: Payments
Recent Rain POS incidents
No incidents reported by Rain POS in the last 90 days.
Other retail POS systems to consider
- Shopify POS · #1 · 100% uptime
- Erply · #2 · 99.99% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime