Legal Practice Management Software · reliability comparison
Litify vs MyCase: which is more reliable? (2026)
MyCase is more reliable than Litify, scoring 92.6 vs 57.2 out of 100. Over the last 90 days Litify reported 2 incidents and MyCase reported 1, with effective uptime of 98.87% and 99.97% respectively. MyCase resolves incidents faster on average (3h 53m).
Data updated Nov 1, 2026 · How we score
| Metric | Litify | MyCase |
|---|---|---|
| Reliability score | 57.2 | 92.6 |
| Rank (legal practice management platforms) | #5 | #1 |
| Uptime (90 days) | 98.87% | 99.97% |
| Incidents (90 days) | 2 | 1 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 13h 23m | 3h 53m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Litify and MyCase differ
- Litify reported 2× as many incidents as MyCase over the last 90 days (2 vs 1).
- Litify had 2 partial or major outages, compared with 0 for MyCase.
- MyCase fixes problems faster: 3h 53m on average, against 13h 23m for Litify (3.4× quicker).
- Litify's longest outage on record lasted 21h 59m (Sep 9, 2026); MyCase's lasted 19h 38m (Mar 23, 2026).
90-day uptime
Litify
MyCase
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Litify incidents
- Major outageSep 9, 2026 · resolved in 21h 59m
Affected: Docrio Calendar Sync
- Partial outageSep 3, 2026 · resolved in 4h 46m
Affected: Docrio
Recent MyCase incidents
- Degraded performanceOct 5, 2026 · resolved in 3h 53m
Degraded Performance- Advanced Search
Affected: MyCase
Other legal practice management platforms to consider
- Clio · #2 · 99.88% uptime
- Actionstep · #3 · 99.88% uptime
- Smokeball · #4 · 99.76% uptime
See the full most reliable legal practice management software ranking →