Restaurant Online Ordering Platforms · reliability comparison
Menufy vs SpotOn: which is more reliable? (2026)
SpotOn is more reliable than Menufy, scoring 99.2 vs 94.4 out of 100. Over the last 90 days Menufy reported 2 incidents and SpotOn reported 2, with effective uptime of 99.97% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Menufy | SpotOn |
|---|---|---|
| Reliability score | 94.4 | 99.2 |
| Rank (online ordering platforms) | #3 | #1 |
| Uptime (90 days) | 99.97% | 100% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 1h 54m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Menufy and SpotOn differ
- Menufy's longest outage on record lasted 1h 18m (May 13, 2026); SpotOn's lasted 2h 51m (Nov 25, 2025).
90-day uptime
Menufy
SpotOn
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Menufy incidents
- Degraded performanceOct 16, 2026 · resolved in 1h 11m
505 Error/Slow Loading Manager/Menus
Affected: Menufy Services
- Degraded performanceSep 2, 2026 · resolved in 2h 36m
Clover Order Acknowledgment Issue
Affected: Clover POS Integration
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Other online ordering platforms to consider
- Deliverect · #2 · 100% uptime
- DoorDash Storefront · #4 · 99.97% uptime
- Popmenu · #5 · 99.96% uptime
- Checkmate · #6 · 99.93% uptime
See the full most reliable restaurant online ordering platforms ranking →