Gym & Studio Management Software · reliability comparison
Mindbody vs Momence: which is more reliable? (2026)
Momence is more reliable than Mindbody, scoring 99.6 vs 59.5 out of 100. Over the last 90 days Mindbody reported 7 incidents and Momence reported 1, with effective uptime of 99.42% and 100% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | Mindbody | Momence |
|---|---|---|
| Reliability score | 59.5 | 99.6 |
| Rank (gym & studio management apps) | #13 | #5 |
| Uptime (90 days) | 99.42% | 100% |
| Incidents (90 days) | 7 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 15h 55m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Mindbody and Momence differ
- Mindbody reported 7× as many incidents as Momence over the last 90 days (7 vs 1).
- Mindbody had 1 partial or major outage, compared with 0 for Momence.
- Mindbody's longest outage on record lasted 3h 38m (Jun 8, 2026); Momence's lasted 3h 15m (Nov 18, 2025).
90-day uptime
Mindbody
Momence
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Mindbody incidents
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- Degraded performanceOct 20, 2026 · resolved in 1h 28m
Error accessing Clients tab in Core site
Affected: Mindbody Web Software - North, Central, and South America, Mindbody Web Software - Asia Pacific, Mindbody Web Software - Europe, Middle East, and Africa
- Partial outageOct 5, 2026 · resolved in 1h 14m
Branded Web Manager and App Checkout Issues
Affected: Mindbody App, Mindbody Branded Web, Mindbody Branded App
- Degraded performanceSep 27, 2026 · resolved in 4h 44m
Affilitate API 404 errors on read-only routes
Affected: Mindbody API
- MaintenanceSep 18, 2026 · ongoing
Affected: Mindbody Class Check-In App, Mindbody Webhooks, Mindbody Website, Mindbody Video - Virtual Wellness Platform, Mindbody Corporate Tools, Mindbody Web Software - Asia Pacific +9 more
Recent Momence incidents
- InformationalAug 10, 2026 · resolved in 53m
Affected: Dashboard
Other gym & studio management apps to consider
- Exercise.com · #1 · 100% uptime
- Glofox · #2 · 100% uptime
- Walla · #3 · 100% uptime
- Zen Planner · #4 · 100% uptime
See the full most reliable gym & studio management software ranking →