Gym & Studio Management Software · reliability comparison
Mindbody vs PerfectGym: which is more reliable? (2026)
PerfectGym is more reliable than Mindbody, scoring 76.6 vs 59.5 out of 100. Over the last 90 days Mindbody reported 7 incidents and PerfectGym reported 6, with effective uptime of 99.42% and 99.74% respectively. PerfectGym resolves incidents faster on average (4h 38m).
Data updated Nov 2, 2026 · How we score
| Metric | Mindbody | PerfectGym |
|---|---|---|
| Reliability score | 59.5 | 76.6 |
| Rank (gym & studio management apps) | #13 | #10 |
| Uptime (90 days) | 99.42% | 99.74% |
| Incidents (90 days) | 7 | 6 |
| Partial / major outages | 1 | 4 |
| Avg time to resolve | 15h 55m | 4h 38m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Mindbody and PerfectGym differ
- Mindbody reported 17% more incidents than PerfectGym over the last 90 days (7 vs 6).
- PerfectGym had 4 partial or major outages, compared with 1 for Mindbody.
- PerfectGym fixes problems faster: 4h 38m on average, against 15h 55m for Mindbody (3.4× quicker).
- Mindbody's longest outage on record lasted 3h 38m (Jun 8, 2026); PerfectGym's lasted 1h 50m (Oct 27, 2026).
90-day uptime
Mindbody
PerfectGym
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Mindbody incidents
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- Degraded performanceOct 20, 2026 · resolved in 1h 28m
Error accessing Clients tab in Core site
Affected: Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America, Mindbody Web Software - Asia Pacific
- Partial outageOct 5, 2026 · resolved in 1h 14m
Branded Web Manager and App Checkout Issues
Affected: Mindbody Branded App, Mindbody App, Mindbody Branded Web
- Degraded performanceSep 27, 2026 · resolved in 4h 44m
Affilitate API 404 errors on read-only routes
Affected: Mindbody API
- MaintenanceSep 18, 2026 · ongoing
Affected: Mindbody Web Software - North, Central, and South America, Mindbody Consumer Web, Mindbody Web Software - Asia Pacific, Mindbody Web Software - Europe, Middle East, and Africa, Mindbody API, Mindbody Video - Virtual Wellness Platform +9 more
Recent PerfectGym incidents
- Partial outageOct 27, 2026 · resolved in 1h 50m
Degraded performance and access control outages on AU data centre
- MaintenanceOct 27, 2026 · resolved in 15m
- MaintenanceOct 21, 2026 · resolved in 52m
- Degraded performanceOct 21, 2026 · resolved in 7m
Major outage affecting all applications on AU and SG Data Centres
- MaintenanceOct 19, 2026 · resolved in 2h 59m
- MaintenanceOct 19, 2026 · resolved in 1h 59m
Other gym & studio management apps to consider
- Exercise.com · #1 · 100% uptime
- Glofox · #2 · 100% uptime
- Walla · #3 · 100% uptime
- Zen Planner · #4 · 100% uptime
See the full most reliable gym & studio management software ranking →