Salon & Spa Booking Software · reliability comparison
Mindbody vs Vagaro: which is more reliable? (2026)
Vagaro is more reliable than Mindbody, scoring 91.5 vs 59.5 out of 100. Over the last 90 days Mindbody reported 7 incidents and Vagaro reported 1, with effective uptime of 99.42% and 99.96% respectively. Vagaro resolves incidents faster on average (4h 37m).
Data updated Nov 2, 2026 · How we score
| Metric | Mindbody | Vagaro |
|---|---|---|
| Reliability score | 59.5 | 91.5 |
| Rank (salon & spa booking apps) | #9 | #2 |
| Uptime (90 days) | 99.42% | 99.96% |
| Incidents (90 days) | 7 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 15h 55m | 4h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Mindbody and Vagaro differ
- Mindbody reported 7× as many incidents as Vagaro over the last 90 days (7 vs 1).
- Mindbody had 1 partial or major outage, compared with 0 for Vagaro.
- Vagaro fixes problems faster: 4h 37m on average, against 15h 55m for Mindbody (3.4× quicker).
- Mindbody's longest outage on record lasted 3h 38m (Jun 8, 2026); Vagaro's lasted 7h 9m (Feb 13, 2026).
90-day uptime
Mindbody
Vagaro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Mindbody incidents
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- Degraded performanceOct 20, 2026 · resolved in 1h 28m
Error accessing Clients tab in Core site
Affected: Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America, Mindbody Web Software - Asia Pacific
- Partial outageOct 5, 2026 · resolved in 1h 14m
Branded Web Manager and App Checkout Issues
Affected: Mindbody Branded Web, Mindbody Branded App, Mindbody App
- Degraded performanceSep 27, 2026 · resolved in 4h 44m
Affilitate API 404 errors on read-only routes
Affected: Mindbody API
- MaintenanceSep 18, 2026 · ongoing
Affected: Mindbody Class Check-In App, Mindbody Webhooks, Mindbody Website, Mindbody API, Mindbody Branded App, Mindbody Corporate Tools +9 more
Recent Vagaro incidents
- Degraded performanceSep 15, 2026 · resolved in 4h 37m
Site loading issues - Sept 15, 2026
Affected: Vagaro.com
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
- Boulevard · #5 · 99.67% uptime
See the full most reliable salon & spa booking software ranking →