Gym & Studio Management Software · reliability comparison
Mindbody vs Virtuagym: which is more reliable? (2026)
Mindbody is more reliable than Virtuagym, scoring 59.5 vs 47.2 out of 100. Over the last 90 days Mindbody reported 7 incidents and Virtuagym reported 3, with effective uptime of 99.42% and 98.04% respectively. Virtuagym resolves incidents faster on average (14h 7m).
Data updated Nov 1, 2026 · How we score
| Metric | Mindbody | Virtuagym |
|---|---|---|
| Reliability score | 59.5 | 47.2 |
| Rank (gym & studio management apps) | #12 | #14 |
| Uptime (90 days) | 99.42% | 98.04% |
| Incidents (90 days) | 7 | 3 |
| Partial / major outages | 1 | 3 |
| Avg time to resolve | 15h 55m | 14h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Mindbody and Virtuagym differ
- Mindbody reported 2.3× as many incidents as Virtuagym over the last 90 days (7 vs 3).
- Virtuagym had 3 partial or major outages, compared with 1 for Mindbody.
- Virtuagym fixes problems faster: 14h 7m on average, against 15h 55m for Mindbody.
- Mindbody's longest outage on record lasted 3h 38m (Jun 8, 2026); Virtuagym's lasted 23h 42m (Oct 21, 2026).
90-day uptime
Mindbody
Virtuagym
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Mindbody incidents
- InformationalOct 26, 2026 · resolved in 2d 18h
- InformationalOct 26, 2026 · resolved in 1h 55m
- Degraded performanceOct 20, 2026 · resolved in 1h 28m
Error accessing Clients tab in Core site
Affected: Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Web Software - North, Central, and South America, Mindbody Web Software - Asia Pacific
- Partial outageOct 5, 2026 · resolved in 1h 14m
Branded Web Manager and App Checkout Issues
Affected: Mindbody Branded Web, Mindbody Branded App, Mindbody App
- Degraded performanceSep 27, 2026 · resolved in 4h 44m
Affilitate API 404 errors on read-only routes
Affected: Mindbody API
- MaintenanceSep 18, 2026 · ongoing
Affected: Mindbody Web Software - Asia Pacific, Mindbody Web Software - Europe, Middle East, and Africa, Mindbody Business App, Mindbody App, Mindbody Class Check-In App, Mindbody Consumer Web +9 more
Recent Virtuagym incidents
- Major outageOct 21, 2026 · resolved in 23h 42m
Major security vulnerabilityofficial update ↗
Affected: Website, Mobile Apps, API
- Major outageSep 28, 2026 · resolved in 18h 27m
Appointment Schedule Performanceofficial update ↗
Affected: Website, Mobile Apps, API
- Partial outageSep 18, 2026 · resolved in 12m
Error spikes on web and api requests
Affected: Website, Mobile Apps, API
Other gym & studio management apps to consider
- Exercise.com · #1 · 100% uptime
- Glofox · #2 · 100% uptime
- Walla · #3 · 100% uptime
- Zen Planner · #4 · 100% uptime
See the full most reliable gym & studio management software ranking →