Marketing Automation & CDPs · reliability comparison
MoEngage vs RudderStack: which is more reliable? (2026)
RudderStack is more reliable than MoEngage, scoring 93.0 vs 77.3 out of 100. Over the last 90 days MoEngage reported 6 incidents and RudderStack reported 3, with effective uptime of 99.69% and 99.94% respectively. RudderStack resolves incidents faster on average (57m).
Data updated Nov 1, 2026 · How we score
| Metric | MoEngage | RudderStack |
|---|---|---|
| Reliability score | 77.3 | 93.0 |
| Rank (marketing automation platforms) | #9 | #4 |
| Uptime (90 days) | 99.69% | 99.94% |
| Incidents (90 days) | 6 | 3 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 3h 5m | 57m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where MoEngage and RudderStack differ
- MoEngage reported 2× as many incidents as RudderStack over the last 90 days (6 vs 3).
- MoEngage had 3 partial or major outages, compared with 1 for RudderStack.
- RudderStack fixes problems faster: 57m on average, against 3h 5m for MoEngage (3.3× quicker).
- MoEngage's longest outage on record lasted 15h 12m (Apr 20, 2026); RudderStack's lasted 1h 36m (Jun 30, 2026).
90-day uptime
MoEngage
RudderStack
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent MoEngage incidents
- Partial outageOct 28, 2026 · resolved in 23m
Dashboard Login and Sign-Ups via Google failing
Affected: Dashboard, Dashboard, Dashboard, Dashboard, Dashboard, Dashboard
- Degraded performanceOct 28, 2026 · resolved in 2h 25m
Dashboard-04 – Campaign Engagement Statistics Delayed
Affected: Campaign Stats
- Partial outageOct 27, 2026 · resolved in 11h 55m
Campaigns v1 and Push API Service Disruption
Affected: Push APIs, Push APIs, Push APIs, Push APIs, Push APIs, Push APIs +1 more
- InformationalOct 20, 2026 · resolved in 4h 19m
- Degraded performanceSep 24, 2026 · resolved in 44m
DC01 - Campaigns Dashboard is experiencing intermittent errors
Affected: Dashboard
- Partial outageAug 17, 2026 · resolved in <1m
Dashboard 03 — Inform API: Some Messages Not Delivered During Routing Update
Recent RudderStack incidents
- Major outageSep 29, 2026 · resolved in 1h 1m
Data Ingestion Issue in the EU region
Affected: Data Ingestion (EU)
- Degraded performanceSep 21, 2026 · resolved in 35m
Increased latency in US data processing pipeline
Affected: Data Processing Pipeline (US)
- Degraded performanceAug 17, 2026 · resolved in 1h 14m
Other marketing automation platforms to consider
- HubSpot Marketing Hub · #1 · 100% uptime
- Customer.io · #2 · 99.99% uptime
- Iterable · #3 · 99.96% uptime
- Hightouch · #5 · 99.92% uptime
See the full most reliable marketing automation & customer data platforms ranking →