CRM Software · reliability comparison
monday CRM vs Pipedrive: which is more reliable? (2026)
monday CRM is more reliable than Pipedrive, scoring 86.1 vs 55.1 out of 100. Over the last 90 days monday CRM reported 7 incidents and Pipedrive reported 9, with effective uptime of 99.86% and 99.06% respectively. monday CRM resolves incidents faster on average (54m).
Data updated Nov 1, 2026 · How we score
| Metric | monday CRM | Pipedrive |
|---|---|---|
| Reliability score | 86.1 | 55.1 |
| Rank (CRMs) | #7 | #11 |
| Uptime (90 days) | 99.86% | 99.06% |
| Incidents (90 days) | 7 | 9 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 54m | 14h 58m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where monday CRM and Pipedrive differ
- Pipedrive reported 29% more incidents than monday CRM over the last 90 days (9 vs 7).
- monday CRM had 3 partial or major outages, compared with 0 for Pipedrive.
- monday CRM fixes problems faster: 54m on average, against 14h 58m for Pipedrive (16.6× quicker).
- monday CRM's longest outage on record lasted 2h 57m (Jul 13, 2026); Pipedrive's lasted 3d (Sep 4, 2026).
90-day uptime
monday CRM
Pipedrive
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent monday CRM incidents
- Partial outageOct 19, 2026 · resolved in 26m
Affected: Automations
- Degraded performanceOct 19, 2026 · resolved in 28m
Investigating issues with slow loading of the monday platform
Affected: Platform
- Degraded performanceOct 14, 2026 · resolved in 47m
Identified issues with AI operations in the monday platform (Service Degradation for some models)
Affected: Ai Functionality
- Partial outageSep 17, 2026 · resolved in 32m
Issues with automations and integrations
Affected: Automations, Integrations
- Degraded performanceSep 17, 2026 · resolved in 1h 55m
Partial UI functionality degradation
Affected: Search, Search, Search, Search
- Major outageSep 5, 2026 · resolved in 2h 8m
Affected: Platform, Platform, Platform
Recent Pipedrive incidents
- Degraded performanceOct 23, 2026 · resolved in 2h 50m
- Degraded performanceOct 21, 2026 · resolved in 4h 12m
- Degraded performanceOct 15, 2026 · resolved in 17m
- Degraded performanceSep 22, 2026 · resolved in 2h 10m
- Degraded performanceSep 18, 2026 · resolved in 1h 8m
- Degraded performanceSep 4, 2026 · resolved in 4d
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- Insightly · #3 · 100% uptime
- HubSpot CRM · #4 · 100% uptime