CRM Software · reliability comparison
monday CRM vs Zoho CRM: which is more reliable? (2026)
Zoho CRM is more reliable than monday CRM, scoring 100.0 vs 86.1 out of 100. Over the last 90 days monday CRM reported 7 incidents and Zoho CRM reported 0, with effective uptime of 99.86% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | monday CRM | Zoho CRM |
|---|---|---|
| Reliability score | 86.1 | 100.0 |
| Rank (CRMs) | #7 | — |
| Uptime (90 days) | 99.86% | 100% |
| Incidents (90 days) | 7 | 0 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 54m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where monday CRM and Zoho CRM differ
- Zoho CRM reported no incidents in the last 90 days, while monday CRM reported 7.
- monday CRM had 3 partial or major outages, compared with 0 for Zoho CRM.
90-day uptime
monday CRM
Zoho CRM
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent monday CRM incidents
- Partial outageOct 19, 2026 · resolved in 26m
Affected: Automations
- Degraded performanceOct 19, 2026 · resolved in 28m
Investigating issues with slow loading of the monday platform
Affected: Platform
- Degraded performanceOct 14, 2026 · resolved in 47m
Identified issues with AI operations in the monday platform (Service Degradation for some models)
Affected: Ai Functionality
- Partial outageSep 17, 2026 · resolved in 32m
Issues with automations and integrations
Affected: Automations, Integrations
- Degraded performanceSep 17, 2026 · resolved in 1h 55m
Partial UI functionality degradation
Affected: Search, Search, Search, Search
- Major outageSep 5, 2026 · resolved in 2h 8m
Affected: Platform, Platform, Platform
Recent Zoho CRM incidents
No incidents reported by Zoho CRM in the last 90 days.
Other CRMs to consider
- Capsule CRM · #1 · 100% uptime
- Copper · #2 · 100% uptime
- Insightly · #3 · 100% uptime
- HubSpot CRM · #4 · 100% uptime