Accounting Software · reliability comparison
Oracle NetSuite vs QuickBooks Online: which is more reliable? (2026)
Oracle NetSuite is more reliable than QuickBooks Online, scoring 95.8 vs 87.8 out of 100. Over the last 90 days Oracle NetSuite reported 1 incident and QuickBooks Online reported 5, with effective uptime of 99.97% and 99.89% respectively. Oracle NetSuite resolves incidents faster on average (1h 3m).
Data updated Nov 1, 2026 · How we score
| Metric | Oracle NetSuite | QuickBooks Online |
|---|---|---|
| Reliability score | 95.8 | 87.8 |
| Rank (accounting software tools) | #1 | #3 |
| Uptime (90 days) | 99.97% | 99.89% |
| Incidents (90 days) | 1 | 5 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | 1h 3m | 2h 14m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Oracle NetSuite and QuickBooks Online differ
- QuickBooks Online reported 5× as many incidents as Oracle NetSuite over the last 90 days (5 vs 1).
- QuickBooks Online had 2 partial or major outages, compared with 1 for Oracle NetSuite.
- Oracle NetSuite fixes problems faster: 1h 3m on average, against 2h 14m for QuickBooks Online (2.1× quicker).
- Oracle NetSuite's longest outage on record lasted 1h 3m (Oct 21, 2026); QuickBooks Online's lasted 5h 1m (Feb 24, 2026).
90-day uptime
Oracle NetSuite
QuickBooks Online
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Oracle NetSuite incidents
- Partial outageOct 21, 2026 · resolved in 1h 3m
NetSuite Email | Multiple Regions
Affected: US San Jose 1, US San Jose 2, EU Amsterdam 1, EU Frankfurt 1, UK London, UK Newport +17 more
Recent QuickBooks Online incidents
- InformationalSep 16, 2026 · resolved in 5h 32m
Duplicate transactions affecting some Payroll and Payments customers
Affected: United States, United States
- Partial outageSep 2, 2026 · resolved in 4m
Some users may encounter issues when trying to Login to QuickBooks Online
Affected: United States, EMEA, Canada
- Degraded performanceAug 31, 2026 · resolved in 2h 4m
Some QuickBooks users receive errors and are unable to view transactions when searching.
Affected: United States
- Partial outageAug 19, 2026 · resolved in 2h 23m
Quickbooks Online Latency Issue
Affected: United States, EMEA, Canada
- Degraded performanceAug 5, 2026 · resolved in 4h 26m
Affected: EMEA
Other accounting software tools to consider
- Wave · #2 · 99.93% uptime
- FreshBooks · #4 · 99.74% uptime
- Xero · #5 · 98.61% uptime
- Pandle · #6 · 97.60% uptime
See the full most reliable small business accounting software ranking →