Accounting Software · reliability comparison

Oracle NetSuite vs Xero: which is more reliable? (2026)

Oracle NetSuite is more reliable than Xero, scoring 95.8 vs 48.6 out of 100. Over the last 90 days Oracle NetSuite reported 1 incident and Xero reported 27, with effective uptime of 99.97% and 98.61% respectively. Oracle NetSuite resolves incidents faster on average (1h 3m).

Data updated Nov 1, 2026 · How we score

Oracle NetSuite

95.8/100

Operational

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Xero

48.6/100

Operational

Visit Xero ↗
VS
MetricOracle NetSuiteXero
Reliability score95.848.6
Rank (accounting software tools)#1#5
Uptime (90 days)99.97%98.61%
Incidents (90 days)127
Partial / major outages111
Avg time to resolve1h 3m5h
Outages we detected00
Transparency score100/100100/100

Where Oracle NetSuite and Xero differ

  • Xero reported 27× as many incidents as Oracle NetSuite over the last 90 days (27 vs 1).
  • Xero had 11 partial or major outages, compared with 1 for Oracle NetSuite.
  • Oracle NetSuite fixes problems faster: 1h 3m on average, against 5h for Xero (4.8× quicker).
  • Oracle NetSuite's longest outage on record lasted 1h 3m (Oct 21, 2026); Xero's lasted 3d (May 7, 2026).

90-day uptime

Oracle NetSuite

Aug 4, 2026 – Oct 20, 2026: no incidentsOct 21, 2026: 97.82% uptime, 1 incident (Partial outage)Oct 22, 2026 – Nov 1, 2026: no incidents
90 days ago99.975% average daily uptimeToday

Xero

Aug 4, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 99.81% uptime, 1 incident (Degraded performance)Aug 25, 2026 – Aug 27, 2026: no incidentsAug 28, 2026: 98.45% uptime, 1 incident (Degraded performance)Aug 29, 2026: no incidentsAug 30, 2026: 94.88% uptime, 2 incidents (Partial outage)Aug 31, 2026: 96.62% uptime, 1 incident (Partial outage)Sep 1, 2026: 97.87% uptime, 1 incident (Degraded performance)Sep 2, 2026: 84.11% uptime, 1 incident (Major outage)Sep 3, 2026 – Sep 6, 2026: no incidentsSep 7, 2026: 92.30% uptime, 3 incidents (Partial outage)Sep 8, 2026: 95.54% uptime, 1 incident (Degraded performance)Sep 9, 2026 – Sep 12, 2026: no incidentsSep 13, 2026: 99.53% uptime, 1 incident (Partial outage)Sep 14, 2026: 86.41% uptime, 2 incidents (Partial outage)Sep 15, 2026: 91.03% uptime, 2 incidents (Partial outage)Sep 16, 2026: 86.68% uptime, 1 incident (Partial outage)Sep 17, 2026 – Sep 22, 2026: no incidentsSep 23, 2026: 93.29% uptime, 1 incident (Degraded performance)Sep 24, 2026: 85.00% uptime, 2 incidents (Degraded performance)Sep 25, 2026: 91.95% uptime, 1 incident (Degraded performance)Sep 26, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 95.55% uptime, 2 incidents (Major outage)Sep 29, 2026: 97.48% uptime, 2 incidents (Degraded performance)Sep 30, 2026: 97.74% uptime, 1 incident (Degraded performance)Oct 1, 2026: 98.51% uptime, 1 incident (Degraded performance)Oct 2, 2026: 99.68% uptime, 1 incident (Degraded performance)Oct 3, 2026 – Oct 8, 2026: no incidentsOct 9, 2026: 100% uptime, 1 incident (Degraded performance)Oct 10, 2026 – Oct 12, 2026: no incidentsOct 13, 2026: 100% uptime, 1 incident (Degraded performance)Oct 14, 2026: 99.12% uptime, 1 incident (Partial outage)Oct 15, 2026: 99.61% uptime, 1 incident (Degraded performance)Oct 16, 2026 – Oct 25, 2026: no incidentsOct 26, 2026: 99.46% uptime, 1 incident (Degraded performance)Oct 27, 2026: 99.03% uptime, 1 incident (Degraded performance)Oct 28, 2026: 95.77% uptime, 1 incident (Major outage)Oct 29, 2026 – Nov 1, 2026: no incidents
90 days ago98.617% average daily uptimeToday

Recent Oracle NetSuite incidents

  • Partial outageOct 21, 2026 · resolved in 1h 3m

    NetSuite Email | Multiple Regions

    Affected: US San Jose 1, US San Jose 2, EU Amsterdam 1, EU Frankfurt 1, UK London, UK Newport +17 more

Full Oracle NetSuite reliability report →

Recent Xero incidents

Full Xero reliability report →

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