Restaurant Online Ordering Platforms · reliability comparison
Olo vs Owner.com: which is more reliable? (2026)
Owner.com is more reliable than Olo, scoring 80.0 vs 70.5 out of 100. Over the last 90 days Olo reported 11 incidents and Owner.com reported 0, with effective uptime of 99.63% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Olo | Owner.com |
|---|---|---|
| Reliability score | 70.5 | 80.0 |
| Rank (online ordering platforms) | #10 | — |
| Uptime (90 days) | 99.63% | 100% |
| Incidents (90 days) | 11 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 5h 42m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Olo and Owner.com differ
- Owner.com reported no incidents in the last 90 days, while Olo reported 11.
- Olo had 1 partial or major outage, compared with 0 for Owner.com.
90-day uptime
Olo
Owner.com
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Olo incidents
- Degraded performanceNov 1, 2026 · ongoing
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- Degraded performanceOct 31, 2026 · resolved in 18h 37m
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- InformationalOct 17, 2026 · resolved in 50m
Payment Gateway Issues: FreedomPay
Affected: POS
- Partial outageOct 10, 2026 · resolved in 1h 13m
Scheduled Orders are Firing Late
Affected: Scheduler
- Degraded performanceSep 27, 2026 · resolved in 20m
Payment Processor Issues: Stripe
Affected: Payment Processing Partners
- Degraded performanceSep 27, 2026 · resolved in 2h 48m
Dispatch Service Disruption: DoorDash
Affected: Dispatch Partners
Recent Owner.com incidents
No incidents reported by Owner.com in the last 90 days.
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →