Therapy Practice Management Software · reliability comparison
Owl Practice vs Practice Better: which is more reliable? (2026)
Practice Better is more reliable than Owl Practice, scoring 92.2 vs 89.3 out of 100. Over the last 90 days Owl Practice reported 5 incidents and Practice Better reported 2, with effective uptime of 99.97% and 99.93% respectively. Owl Practice resolves incidents faster on average (7m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Owl Practice | Practice Better |
|---|---|---|
| Reliability score | 89.3 | 92.2 |
| Rank (therapy practice management platforms) | #6 | #4 |
| Uptime (90 days) | 99.97% | 99.93% |
| Incidents (90 days) | 5 | 2 |
| Partial / major outages | 5 | 2 |
| Avg time to resolve | 7m | 1h 23m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Owl Practice and Practice Better differ
- Owl Practice reported 2.5× as many incidents as Practice Better over the last 90 days (5 vs 2).
- Owl Practice had 5 partial or major outages, compared with 2 for Practice Better.
- Owl Practice fixes problems faster: 7m on average, against 1h 23m for Practice Better (11.7× quicker).
- Owl Practice's longest outage on record lasted 12m (Oct 18, 2026); Practice Better's lasted 1d 6h (Dec 3, 2025).
90-day uptime
Owl Practice
Practice Better
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Owl Practice incidents
- Partial outageOct 25, 2026 · resolved in 3m
Affected: API
- Partial outageOct 18, 2026 · resolved in 12m
Affected: API
- Partial outageOct 13, 2026 · resolved in 6m
Affected: API
- Partial outageSep 9, 2026 · resolved in 3m
Affected: API
- Partial outageSep 6, 2026 · resolved in 11m
Affected: API
Recent Practice Better incidents
- Partial outageSep 22, 2026 · resolved in 2h 24m
DrFirst Disruptionofficial update ↗
Affected: DrFirst
- Partial outageAug 24, 2026 · resolved in 22m
Web Portal - Degraded Performance
Affected: Web Portal
Other therapy practice management platforms to consider
- Cliniko · #1 · 100% uptime
- TheraNest (Ensora Health) · #2 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Healthie · #5 · 99.96% uptime
See the full most reliable therapy practice management software ranking →