Therapy Practice Management Software · reliability comparison
Owl Practice vs SimplePractice: which is more reliable? (2026)
Owl Practice is more reliable than SimplePractice, scoring 89.3 vs 85.1 out of 100. Over the last 90 days Owl Practice reported 5 incidents and SimplePractice reported 7, with effective uptime of 99.97% and 99.86% respectively. Owl Practice resolves incidents faster on average (7m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Owl Practice | SimplePractice |
|---|---|---|
| Reliability score | 89.3 | 85.1 |
| Rank (therapy practice management platforms) | #6 | #8 |
| Uptime (90 days) | 99.97% | 99.86% |
| Incidents (90 days) | 5 | 7 |
| Partial / major outages | 5 | 4 |
| Avg time to resolve | 7m | 1h 49m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Owl Practice and SimplePractice differ
- SimplePractice reported 40% more incidents than Owl Practice over the last 90 days (7 vs 5).
- Owl Practice had 5 partial or major outages, compared with 4 for SimplePractice.
- Owl Practice fixes problems faster: 7m on average, against 1h 49m for SimplePractice (15.3× quicker).
- Owl Practice's longest outage on record lasted 12m (Oct 18, 2026); SimplePractice's lasted 4h 5m (Dec 17, 2025).
90-day uptime
Owl Practice
SimplePractice
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Owl Practice incidents
- Partial outageOct 25, 2026 · resolved in 3m
Affected: API
- Partial outageOct 18, 2026 · resolved in 12m
Affected: API
- Partial outageOct 13, 2026 · resolved in 6m
Affected: API
- Partial outageSep 9, 2026 · resolved in 3m
Affected: API
- Partial outageSep 6, 2026 · resolved in 11m
Affected: API
Recent SimplePractice incidents
- InformationalOct 23, 2026 · resolved in <1m
- InformationalOct 13, 2026 · resolved in 1h
Affected: Main application
- Partial outageOct 6, 2026 · resolved in 1h 56m
Affected: Main application
- Partial outageSep 4, 2026 · resolved in 31m
Customers unable to create appointments
Affected: Main application
- Partial outageSep 1, 2026 · resolved in 34m
Unable to approve appointment requests
Affected: Main application
- Partial outageAug 31, 2026 · resolved in 1h 20m
Affected: Main application
Other therapy practice management platforms to consider
- Cliniko · #1 · 100% uptime
- TheraNest (Ensora Health) · #2 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Practice Better · #4 · 99.93% uptime
See the full most reliable therapy practice management software ranking →