Payment Processors · reliability comparison
Paddle vs Square Payments: which is more reliable? (2026)
Paddle is more reliable than Square Payments, scoring 93.6 vs 53.3 out of 100. Over the last 90 days Paddle reported 2 incidents and Square Payments reported 12, with effective uptime of 99.96% and 98.93% respectively. Paddle resolves incidents faster on average (2h 19m).
Data updated Nov 2, 2026 · How we score
| Metric | Paddle | Square Payments |
|---|---|---|
| Reliability score | 93.6 | 53.3 |
| Rank (payment processors) | #2 | #10 |
| Uptime (90 days) | 99.96% | 98.93% |
| Incidents (90 days) | 2 | 12 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 2h 19m | 12h 49m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Paddle and Square Payments differ
- Square Payments reported 6× as many incidents as Paddle over the last 90 days (12 vs 2).
- Paddle fixes problems faster: 2h 19m on average, against 12h 49m for Square Payments (5.5× quicker).
- Paddle's longest outage on record lasted 1d 22h (Apr 28, 2026); Square Payments's lasted 17h 43m (Apr 30, 2026).
90-day uptime
Paddle
Square Payments
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Classic, Production - Billing, Production - Classic, Production - Billing, Production - Billing, Production - Billing +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Production - Billing, Sandbox - Classic, Sandbox - Classic, Sandbox - Billing, Production - Classic, Production - Billing +10 more
Recent Square Payments incidents
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
- Degraded performanceSep 16, 2026 · resolved in 34m