Payment Processors · reliability comparison
Paddle vs Stax: which is more reliable? (2026)
Paddle is more reliable than Stax, scoring 93.6 vs 49.0 out of 100. Over the last 90 days Paddle reported 2 incidents and Stax reported 4, with effective uptime of 99.96% and 98.48% respectively. Paddle resolves incidents faster on average (2h 19m).
Data updated Nov 2, 2026 · How we score
| Metric | Paddle | Stax |
|---|---|---|
| Reliability score | 93.6 | 49.0 |
| Rank (payment processors) | #2 | #11 |
| Uptime (90 days) | 99.96% | 98.48% |
| Incidents (90 days) | 2 | 4 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 2h 19m | 21h 59m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Paddle and Stax differ
- Stax reported 2× as many incidents as Paddle over the last 90 days (4 vs 2).
- Stax had 2 partial or major outages, compared with 0 for Paddle.
- Paddle fixes problems faster: 2h 19m on average, against 21h 59m for Stax (9.5× quicker).
- Paddle's longest outage on record lasted 1d 22h (Apr 28, 2026); Stax's lasted 2d 2h (Oct 27, 2026).
90-day uptime
Paddle
Stax
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Classic, Production - Billing, Production - Billing, Production - Billing, Production - Classic, Production - Classic +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Sandbox - Billing, Production - Classic, Sandbox - Classic, Sandbox - Classic, Production - Billing, Sandbox - Billing +10 more
Recent Stax incidents
- Partial outageOct 27, 2026 · resolved in 2d 2h
Potential Funding Delayofficial update ↗
Affected: Settlements, Fees, and Payouts
- Partial outageOct 20, 2026 · resolved in 14h 41m
Funding Delay October 20, 2026official update ↗
Affected: Settlements, Fees, and Payouts
- InformationalOct 7, 2026 · resolved in <1m
- Degraded performanceSep 28, 2026 · resolved in 49m
Affected: Scheduled Payments, Stax API