Payment Processors · reliability comparison
Paddle vs Worldpay: which is more reliable? (2026)
Paddle is more reliable than Worldpay, scoring 93.6 vs 34.0 out of 100. Over the last 90 days Paddle reported 2 incidents and Worldpay reported 50, with effective uptime of 99.96% and 97.02% respectively. Paddle resolves incidents faster on average (2h 19m).
Data updated Nov 1, 2026 · How we score
| Metric | Paddle | Worldpay |
|---|---|---|
| Reliability score | 93.6 | 34.0 |
| Rank (payment processors) | #2 | #13 |
| Uptime (90 days) | 99.96% | 97.02% |
| Incidents (90 days) | 2 | 50 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 2h 19m | 4h 34m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Paddle and Worldpay differ
- Worldpay reported 25× as many incidents as Paddle over the last 90 days (50 vs 2).
- Paddle fixes problems faster: 2h 19m on average, against 4h 34m for Worldpay (2.0× quicker).
- Paddle's longest outage on record lasted 1d 22h (Apr 28, 2026); Worldpay's lasted 3d (Oct 12, 2026).
90-day uptime
Paddle
Worldpay
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Billing, Production - Billing, Production - Billing, Production - Classic, Production - Classic, Production - Billing +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Sandbox - Classic, Production - Classic, Production - Classic, Production - Billing, Production - Billing, Sandbox - Billing +10 more
Recent Worldpay incidents
- InformationalNov 1, 2026 · resolved in <1m
INC0713069 - We have resolved issues with Authorization & Payments.
Affected: Authorization & Payments
- Degraded performanceNov 1, 2026 · resolved in 1h 23m
INC0712171 - We are aware of potential issues with a Third Party
Affected: Authorization & Payments
- Degraded performanceOct 30, 2026 · ongoing
INC0710790 - We are investigating potential issues with payment refunds.
Affected: Authorization & Payments
- Degraded performanceOct 29, 2026 · resolved in 1h 24m
INC0709613 - WPG - Maintenance Extended - Degradation of service
Affected: Authorization & Payments
- Degraded performanceOct 28, 2026 · resolved in 10m
INC0708391 - Biller Solutions - We are investigating issues with Authorization & Payments
Affected: Authorization & Payments
- Degraded performanceOct 28, 2026 · resolved in <1m
INC0708124 - We are investigating issues with Authorization & Payments
Affected: Authorization & Payments