Payroll & HR Software · reliability comparison
Patriot Payroll vs Square Payroll: which is more reliable? (2026)
Patriot Payroll is more reliable than Square Payroll, scoring 91.8 vs 53.3 out of 100. Over the last 90 days Patriot Payroll reported 2 incidents and Square Payroll reported 12, with effective uptime of 99.93% and 98.93% respectively. Patriot Payroll resolves incidents faster on average (1h 30m).
Data updated Nov 2, 2026 · How we score
VS
| Metric | Patriot Payroll | Square Payroll |
|---|---|---|
| Reliability score | 91.8 | 53.3 |
| Rank (payroll & HR platforms) | #2 | #9 |
| Uptime (90 days) | 99.93% | 98.93% |
| Incidents (90 days) | 2 | 12 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1h 30m | 12h 49m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Patriot Payroll and Square Payroll differ
- Square Payroll reported 6× as many incidents as Patriot Payroll over the last 90 days (12 vs 2).
- Patriot Payroll had 2 partial or major outages, compared with 0 for Square Payroll.
- Patriot Payroll fixes problems faster: 1h 30m on average, against 12h 49m for Square Payroll (8.5× quicker).
- Patriot Payroll's longest outage on record lasted 5h 19m (Dec 15, 2025); Square Payroll's lasted 17h 43m (Apr 30, 2026).
90-day uptime
Patriot Payroll
Square Payroll
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Patriot Payroll incidents
- Partial outageOct 8, 2026 · resolved in 1h 20m
Employees Unable to Open Time Cards on the Web
Affected: MyPatriot Worker Portal (Web), Time/Attendance Product
- Partial outageAug 18, 2026 · resolved in 1h 40m
Affected: Payroll Product
Recent Square Payroll incidents
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
- Degraded performanceSep 16, 2026 · resolved in 34m
Other payroll & HR platforms to consider
- QuickBooks Payroll · #1 · 99.94% uptime
- Justworks · #3 · 99.95% uptime
- Personio · #4 · 99.89% uptime
- Remote · #5 · 100% uptime