Employee Scheduling Software · reliability comparison
Planday vs When I Work: which is more reliable? (2026)
When I Work is more reliable than Planday, scoring 100.0 vs 94.0 out of 100. Over the last 90 days Planday reported 4 incidents and When I Work reported 0, with effective uptime of 99.97% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Planday | When I Work |
|---|---|---|
| Reliability score | 94.0 | 100.0 |
| Rank (employee scheduling apps) | #9 | — |
| Uptime (90 days) | 99.97% | 100% |
| Incidents (90 days) | 4 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 54m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Planday and When I Work differ
- When I Work reported no incidents in the last 90 days, while Planday reported 4.
- Planday had 1 partial or major outage, compared with 0 for When I Work.
90-day uptime
Planday
When I Work
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Planday incidents
- Partial outageNov 1, 2026 · resolved in 39m
Affected: Web, Punch Clock, Mobile App - iOS, Mobile App - Android, Mobile Kiosk App, Open API +1 more
- InformationalOct 30, 2026 · resolved in <1m
- Degraded performanceAug 10, 2026 · resolved in 33m
Affected: Web
- Degraded performanceAug 6, 2026 · resolved in 1h 30m
Degraded performance in some parts of our product - Particularly on Payroll export
Affected: Web
Recent When I Work incidents
No incidents reported by When I Work in the last 90 days.
Other employee scheduling apps to consider
- Buddy Punch · #1 · 100% uptime
- Connecteam · #2 · 100% uptime
- QuickBooks Time · #3 · 100% uptime
- Shiftboard · #4 · 100% uptime
See the full most reliable employee scheduling software ranking →