Project Management Software · reliability comparison
Productive.io vs Smartsheet: which is more reliable? (2026)
Productive.io is more reliable than Smartsheet, scoring 90.0 vs 59.5 out of 100. Over the last 90 days Productive.io reported 0 incidents and Smartsheet reported 8, with effective uptime of 100% and 99.00% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Productive.io | Smartsheet |
|---|---|---|
| Reliability score | 90.0 | 59.5 |
| Rank (project management tools) | — | #7 |
| Uptime (90 days) | 100% | 99.00% |
| Incidents (90 days) | 0 | 8 |
| Partial / major outages | 0 | 6 |
| Avg time to resolve | — | 4h 50m |
| Outages we detected | 0 | 0 |
| Transparency score | 50/100 | 100/100 |
Where Productive.io and Smartsheet differ
- Productive.io reported no incidents in the last 90 days, while Smartsheet reported 8.
- Smartsheet had 6 partial or major outages, compared with 0 for Productive.io.
90-day uptime
Productive.io
Smartsheet
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Productive.io incidents
No incidents reported by Productive.io in the last 90 days.
Recent Smartsheet incidents
- Degraded performanceOct 1, 2026 · resolved in 5h 23m
Both automated and manual approval workflows are currently failing to execute
Affected: In App Workflows
- Partial outageSep 21, 2026 · resolved in 5h 22m
Investigating blank page or error on Smartsheet Login
Affected: Smartsheet Login
- Partial outageSep 16, 2026 · resolved in 10h 26m
Salesforce connector is experiencing intermittent issues
Affected: Salesforce Connector, Customer Support Portal
- Partial outageSep 11, 2026 · resolved in 3h 9m
Smartsheet and Smartsheet Login Unavailable for Smartsheet US
Affected: Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Forms, Reports, Dashboards
- Major outageAug 27, 2026 · resolved in 2h 20m
Affected: Calendar, Smartsheet Login, Control Center, Sheets, Dynamic View, Reports +2 more
- Major outageAug 26, 2026 · resolved in 4h 55m
Sheets in Smartsheet US are failing to load
Affected: Resource Management, Control Center, AI Tools, Sheets, Dynamic View, Reports +2 more
Other project management tools to consider
- Teamwork.com · #1 · 100% uptime
- Hive · #2 · 99.96% uptime
- Linear · #3 · 99.92% uptime
- monday.com · #4 · 99.86% uptime
See the full most reliable project management software ranking →