Form & Survey Builders · reliability comparison
Qualtrics vs Wufoo: which is more reliable? (2026)
Wufoo is more reliable than Qualtrics, scoring 82.9 vs 34.6 out of 100. Over the last 90 days Qualtrics reported 26 incidents and Wufoo reported 2, with effective uptime of 97.26% and 99.78% respectively. Wufoo resolves incidents faster on average (4h 41m).
Data updated Nov 1, 2026 · How we score
| Metric | Qualtrics | Wufoo |
|---|---|---|
| Reliability score | 34.6 | 82.9 |
| Rank (form & survey builders) | #14 | #12 |
| Uptime (90 days) | 97.26% | 99.78% |
| Incidents (90 days) | 26 | 2 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 11h 3m | 4h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Qualtrics and Wufoo differ
- Qualtrics reported 13× as many incidents as Wufoo over the last 90 days (26 vs 2).
- Qualtrics had 3 partial or major outages, compared with 1 for Wufoo.
- Wufoo fixes problems faster: 4h 41m on average, against 11h 3m for Qualtrics (2.4× quicker).
- Qualtrics's longest outage on record lasted 3d (Aug 31, 2026); Wufoo's lasted 4h 41m (Oct 21, 2026).
90-day uptime
Qualtrics
Wufoo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Qualtrics incidents
- Degraded performanceOct 23, 2026 · resolved in 5h 14m
Salesforce Integration issues in all regions
Affected: Workflows
- InformationalOct 23, 2026 · resolved in 12h 1m
Affected: Survey Taking, Email, WAI Project Editing, Product Documentation, Endpoint: https://cxstudio.clarabridge.net/dashboard/, SMS (Text) +25 more
- MaintenanceOct 21, 2026 · resolved in 11h 16m
Industry-wide PHP vulnerabilities (CVE-2026-109618, CVE-2026-109619)
Affected: Projects
- Degraded performanceOct 19, 2026 · resolved in 1h 13m
Affected: Endpoint: https://cxstudio.clarabridge.net/dashboard/, US Endpoint: https://studio.us1.qualtrics.io/dashboard/, Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/, UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/, EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/, ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/
- InformationalOct 14, 2026 · resolved in 6d
- Degraded performanceOct 1, 2026 · resolved in 6h 2m
Receipt Scanner question issues in all regions
Affected: Survey Taking
Recent Wufoo incidents
- Major outageOct 21, 2026 · resolved in 4h 41m
- InformationalOct 15, 2026 · resolved in 3h 1m
Other form & survey builders to consider
- Cognito Forms · #1 · 100% uptime
- Google Forms · #2 · 100% uptime
- Jotform · #3 · 100% uptime
- Paperform · #4 · 100% uptime