Form & Survey Builders · reliability comparison
Qualtrics vs Zoho Forms: which is more reliable? (2026)
Zoho Forms is more reliable than Qualtrics, scoring 100.0 vs 34.6 out of 100. Over the last 90 days Qualtrics reported 26 incidents and Zoho Forms reported 0, with effective uptime of 97.26% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Qualtrics | Zoho Forms |
|---|---|---|
| Reliability score | 34.6 | 100.0 |
| Rank (form & survey builders) | #14 | — |
| Uptime (90 days) | 97.26% | 100% |
| Incidents (90 days) | 26 | 0 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 11h 3m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Qualtrics and Zoho Forms differ
- Zoho Forms reported no incidents in the last 90 days, while Qualtrics reported 26.
- Qualtrics had 3 partial or major outages, compared with 0 for Zoho Forms.
90-day uptime
Qualtrics
Zoho Forms
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Qualtrics incidents
- Degraded performanceOct 23, 2026 · resolved in 5h 14m
Salesforce Integration issues in all regions
Affected: Workflows
- InformationalOct 23, 2026 · resolved in 12h 1m
Affected: Survey Taking, Email, WAI Project Editing, Product Documentation, Endpoint: https://cxstudio.clarabridge.net/dashboard/, SMS (Text) +25 more
- MaintenanceOct 21, 2026 · resolved in 11h 16m
Industry-wide PHP vulnerabilities (CVE-2026-109618, CVE-2026-109619)
Affected: Projects
- Degraded performanceOct 19, 2026 · resolved in 1h 13m
Affected: Endpoint: https://cxstudio.clarabridge.net/dashboard/, US Endpoint: https://studio.us1.qualtrics.io/dashboard/, Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/, UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/, EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/, ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/
- InformationalOct 14, 2026 · resolved in 6d
- Degraded performanceOct 1, 2026 · resolved in 6h 2m
Receipt Scanner question issues in all regions
Affected: Survey Taking
Recent Zoho Forms incidents
No incidents reported by Zoho Forms in the last 90 days.
Other form & survey builders to consider
- Cognito Forms · #1 · 100% uptime
- Google Forms · #2 · 100% uptime
- Jotform · #3 · 100% uptime
- Paperform · #4 · 100% uptime