Payroll & HR Software · reliability comparison
QuickBooks Payroll vs Remote: which is more reliable? (2026)
QuickBooks Payroll is more reliable than Remote, scoring 92.4 vs 88.7 out of 100. Over the last 90 days QuickBooks Payroll reported 3 incidents and Remote reported 10, with effective uptime of 99.94% and 100% respectively. Remote resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | QuickBooks Payroll | Remote |
|---|---|---|
| Reliability score | 92.4 | 88.7 |
| Rank (payroll & HR platforms) | #1 | #5 |
| Uptime (90 days) | 99.94% | 100% |
| Incidents (90 days) | 3 | 10 |
| Partial / major outages | 2 | 10 |
| Avg time to resolve | 1h 14m | <1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where QuickBooks Payroll and Remote differ
- Remote reported 3.3× as many incidents as QuickBooks Payroll over the last 90 days (10 vs 3).
- Remote had 10 partial or major outages, compared with 2 for QuickBooks Payroll.
- Remote fixes problems faster: <1m on average, against 1h 14m for QuickBooks Payroll (Infinity× quicker).
- QuickBooks Payroll's longest outage on record lasted 5h 1m (Feb 24, 2026); Remote's lasted 1h 39m (Jun 22, 2026).
90-day uptime
QuickBooks Payroll
Remote
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent QuickBooks Payroll incidents
- InformationalSep 16, 2026 · resolved in 5h 32m
Duplicate transactions affecting some Payroll and Payments customers
Affected: United States, United States
- Partial outageSep 2, 2026 · resolved in 4m
Some users may encounter issues when trying to Login to QuickBooks Online
Affected: United States, EMEA, Canada
- Partial outageAug 19, 2026 · resolved in 2h 23m
Quickbooks Online Latency Issue
Affected: United States, EMEA, Canada
Recent Remote incidents
- Partial outageOct 14, 2026 · resolved in <1m
- Partial outageOct 14, 2026 · resolved (duration not published)
- Partial outageOct 14, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
- Partial outageAug 19, 2026 · resolved in <1m
Other payroll & HR platforms to consider
- Patriot Payroll · #2 · 99.93% uptime
- Justworks · #3 · 99.95% uptime
- Personio · #4 · 99.89% uptime
- BambooHR · #6 · 100% uptime