Payroll & HR Software · reliability comparison
QuickBooks Payroll vs Rippling: which is more reliable? (2026)
QuickBooks Payroll is more reliable than Rippling, scoring 92.4 vs 56.1 out of 100. Over the last 90 days QuickBooks Payroll reported 3 incidents and Rippling reported 15, with effective uptime of 99.94% and 98.96% respectively. QuickBooks Payroll resolves incidents faster on average (1h 14m).
Data updated Nov 1, 2026 · How we score
| Metric | QuickBooks Payroll | Rippling |
|---|---|---|
| Reliability score | 92.4 | 56.1 |
| Rank (payroll & HR platforms) | #1 | #8 |
| Uptime (90 days) | 99.94% | 98.96% |
| Incidents (90 days) | 3 | 15 |
| Partial / major outages | 2 | 7 |
| Avg time to resolve | 1h 14m | 5h 16m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where QuickBooks Payroll and Rippling differ
- Rippling reported 5× as many incidents as QuickBooks Payroll over the last 90 days (15 vs 3).
- Rippling had 7 partial or major outages, compared with 2 for QuickBooks Payroll.
- QuickBooks Payroll fixes problems faster: 1h 14m on average, against 5h 16m for Rippling (4.3× quicker).
- QuickBooks Payroll's longest outage on record lasted 5h 1m (Feb 24, 2026); Rippling's lasted 12h 12m (Nov 24, 2025).
90-day uptime
QuickBooks Payroll
Rippling
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent QuickBooks Payroll incidents
- InformationalSep 16, 2026 · resolved in 5h 32m
Duplicate transactions affecting some Payroll and Payments customers
Affected: United States, United States
- Partial outageSep 2, 2026 · resolved in 4m
Some users may encounter issues when trying to Login to QuickBooks Online
Affected: United States, EMEA, Canada
- Partial outageAug 19, 2026 · resolved in 2h 23m
Quickbooks Online Latency Issueofficial update ↗
Affected: United States, EMEA, Canada
Recent Rippling incidents
- InformationalOct 29, 2026 · resolved in 1h 26m
- Degraded performanceOct 28, 2026 · resolved in 10h 54m
QuickBooks data import delayed for some customers
Affected: Pipelines
- Partial outageOct 28, 2026 · resolved in 11m
Affected: Rippling AI
- Partial outageOct 15, 2026 · resolved in 1h 48m
Affected: Rippling App
- Degraded performanceOct 7, 2026 · resolved in 1d 1h
- InformationalOct 7, 2026 · resolved in <1m
Other payroll & HR platforms to consider
- Patriot Payroll · #2 · 99.93% uptime
- Justworks · #3 · 99.95% uptime
- Personio · #4 · 99.89% uptime
- Remote · #5 · 100% uptime