Retail POS · reliability comparison
Revel Systems vs Square for Retail: which is more reliable? (2026)
Revel Systems is more reliable than Square for Retail, scoring 82.9 vs 53.3 out of 100. Over the last 90 days Revel Systems reported 2 incidents and Square for Retail reported 13, with effective uptime of 99.84% and 98.92% respectively. Revel Systems resolves incidents faster on average (6h 54m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Revel Systems | Square for Retail |
|---|---|---|
| Reliability score | 82.9 | 53.3 |
| Rank (retail POS systems) | #5 | #8 |
| Uptime (90 days) | 99.84% | 98.92% |
| Incidents (90 days) | 2 | 13 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 6h 54m | 11h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Revel Systems and Square for Retail differ
- Square for Retail reported 6.5× as many incidents as Revel Systems over the last 90 days (13 vs 2).
- Revel Systems had 1 partial or major outage, compared with 0 for Square for Retail.
- Revel Systems fixes problems faster: 6h 54m on average, against 11h 54m for Square for Retail.
- Revel Systems's longest outage on record lasted 3d (Jun 19, 2026); Square for Retail's lasted 17h 43m (Apr 30, 2026).
90-day uptime
Revel Systems
Square for Retail
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Revel Systems incidents
- Partial outageOct 23, 2026 · resolved in 6h 54m
POS Order Syncing & Database Upload Failures
Affected: Core Services, Customer Support
- InformationalOct 19, 2026 · resolved in 23h 4m
Delayed funding for some US merchants
Affected: WorldPay TriPOS
- Degraded performanceMay 7, 2026 · ongoing
Revel Advantage Merchant statement issue
Affected: Revel Advantage Merchant Portal
Recent Square for Retail incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
Affected: Point of Sale, Kitchen Display System (KDS)
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
Other retail POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #2 · 99.91% uptime
- Clover · #3 · 99.88% uptime
- Epos Now · #4 · 99.86% uptime