Payroll & HR Software · reliability comparison
Rippling vs Square Payroll: which is more reliable? (2026)
Rippling is more reliable than Square Payroll, scoring 56.1 vs 53.3 out of 100. Over the last 90 days Rippling reported 15 incidents and Square Payroll reported 12, with effective uptime of 98.96% and 98.93% respectively. Rippling resolves incidents faster on average (5h 16m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Rippling | Square Payroll |
|---|---|---|
| Reliability score | 56.1 | 53.3 |
| Rank (payroll & HR platforms) | #8 | #9 |
| Uptime (90 days) | 98.96% | 98.93% |
| Incidents (90 days) | 15 | 12 |
| Partial / major outages | 7 | 0 |
| Avg time to resolve | 5h 16m | 12h 49m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Rippling and Square Payroll differ
- Rippling reported 25% more incidents than Square Payroll over the last 90 days (15 vs 12).
- Rippling had 7 partial or major outages, compared with 0 for Square Payroll.
- Rippling fixes problems faster: 5h 16m on average, against 12h 49m for Square Payroll (2.4× quicker).
- Rippling's longest outage on record lasted 12h 12m (Nov 24, 2025); Square Payroll's lasted 17h 43m (Apr 30, 2026).
90-day uptime
Rippling
Square Payroll
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Rippling incidents
- InformationalOct 29, 2026 · resolved in 1h 26m
- Degraded performanceOct 28, 2026 · resolved in 10h 54m
QuickBooks data import delayed for some customers
Affected: Pipelines
- Partial outageOct 28, 2026 · resolved in 11m
Affected: Rippling AI
- Partial outageOct 15, 2026 · resolved in 1h 48m
Affected: Rippling App
- Degraded performanceOct 7, 2026 · resolved in 1d 1h
- InformationalOct 7, 2026 · resolved in <1m
Recent Square Payroll incidents
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
- Degraded performanceSep 16, 2026 · resolved in 34m
Other payroll & HR platforms to consider
- QuickBooks Payroll · #1 · 99.94% uptime
- Patriot Payroll · #2 · 99.93% uptime
- Justworks · #3 · 99.95% uptime
- Personio · #4 · 99.89% uptime