Shipping & Fulfillment Software · reliability comparison
Sendcloud vs Stamps.com: which is more reliable? (2026)
Stamps.com is more reliable than Sendcloud, scoring 64.3 vs 32.7 out of 100. Over the last 90 days Sendcloud reported 25 incidents and Stamps.com reported 9, with effective uptime of 93.54% and 99.59% respectively. Sendcloud resolves incidents faster on average (8h 31m).
Data updated Nov 1, 2026 · How we score
| Metric | Sendcloud | Stamps.com |
|---|---|---|
| Reliability score | 32.7 | 64.3 |
| Rank (shipping software tools) | #12 | #6 |
| Uptime (90 days) | 93.54% | 99.59% |
| Incidents (90 days) | 25 | 9 |
| Partial / major outages | 15 | 0 |
| Avg time to resolve | 8h 31m | 15h 50m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Sendcloud and Stamps.com differ
- Sendcloud reported 2.8× as many incidents as Stamps.com over the last 90 days (25 vs 9).
- Sendcloud had 15 partial or major outages, compared with 0 for Stamps.com.
- Sendcloud fixes problems faster: 8h 31m on average, against 15h 50m for Stamps.com.
- Sendcloud's longest outage on record lasted 23h 57m (Aug 10, 2026); Stamps.com's lasted 2d 2h (Oct 20, 2026).
90-day uptime
Sendcloud
Stamps.com
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Sendcloud incidents
- MaintenanceOct 30, 2026 · ongoing
Royal Mail (Intersoft Sapient) scheduled maintenance - 3 Nov 2026
Affected: UK, Royal Mail
- MaintenanceOct 30, 2026 · ongoing
[DPD DE] Maintenace on Tuesday the 03rd of November 2026 from 3:00 pm to 5:00 pm (CET)
Affected: DE, DPD
- MaintenanceOct 28, 2026 · ongoing
Affected: DHL Germany, DE
- MaintenanceOct 27, 2026 · ongoing
[DPD DE] Scheduled maintenance on Wednesday the 28th of October 2026 from 5:00 pm to 6:00 pm (CET)
Affected: DE, DPD
- Degraded performanceOct 27, 2026 · resolved in 2h 27m
Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related services
Affected: Support Automation, Sendcloud Email Services, Sendcloud Phone, Sendcloud website, Tracking page, GLOBAL +12 more
- Partial outageOct 26, 2026 · resolved in 2h 52m
TIPSA label announcement issues / TIPSA problema al generar etiquetas
Affected: TIPSA, ES
Recent Stamps.com incidents
- InformationalOct 27, 2026 · ongoing
Important Change: DDU Shipments to Germany No Longer Accepted
- Degraded performanceOct 23, 2026 · resolved in 4h 2m
We are currently experiencing technical difficulties printing envelopes with Stamps Classic Software
Affected: Stamps.com Software (Printing Postage Using our Windows Application)
- Degraded performanceOct 22, 2026 · resolved in 4h 43m
Affected: Stamps.com Online (Printing Postage Using a Web Browser)
- Degraded performanceOct 20, 2026 · resolved in 2d 2h
Order Import Delays With Ebay Store
Affected: Stamps.com Online (Printing Postage Using a Web Browser)
- InformationalOct 20, 2026 · resolved in 2h 6m
- InformationalSep 30, 2026 · ongoing
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime