Shipping & Fulfillment Software · reliability comparison
ShipMonk vs Shippo: which is more reliable? (2026)
ShipMonk is more reliable than Shippo, scoring 100.0 vs 32.7 out of 100. Over the last 90 days ShipMonk reported 0 incidents and Shippo reported 51, with effective uptime of 100% and 90.00% respectively.
Data updated Nov 2, 2026 · How we score
| Metric | ShipMonk | Shippo |
|---|---|---|
| Reliability score | 100.0 | 32.7 |
| Rank (shipping software tools) | — | #11 |
| Uptime (90 days) | 100% | 90.00% |
| Incidents (90 days) | 0 | 51 |
| Partial / major outages | 0 | 26 |
| Avg time to resolve | — | 5h 25m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ShipMonk and Shippo differ
- ShipMonk reported no incidents in the last 90 days, while Shippo reported 51.
- Shippo had 26 partial or major outages, compared with 0 for ShipMonk.
- ShipMonk's longest outage on record lasted 5h 46m (Nov 18, 2025); Shippo's lasted 1d 19h (Sep 20, 2026).
90-day uptime
ShipMonk
Shippo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ShipMonk incidents
No incidents reported by ShipMonk in the last 90 days.
Recent Shippo incidents
- MaintenanceNov 2, 2026 · resolved (duration not published)
- Degraded performanceNov 1, 2026 · resolved in 7h 41m
Affected: UPS
- Partial outageNov 1, 2026 · resolved in 32m
UPS Transaction Service Degradation
Affected: UPS
- MaintenanceNov 1, 2026 · resolved in 4h
- MaintenanceNov 1, 2026 · resolved in 5h
- Degraded performanceNov 1, 2026 · resolved in 5h 51m
Affected: UPS
Other shipping software tools to consider
- Ordoro · #1 · 100% uptime
- Pirate Ship · #2 · 99.98% uptime
- ShippingEasy · #3 · 99.96% uptime
- EasyPost · #4 · 99.85% uptime