E-commerce Platforms · reliability comparison
Shopify vs Squarespace: which is more reliable? (2026)
Shopify is more reliable than Squarespace, scoring 99.6 vs 96.4 out of 100. Over the last 90 days Shopify reported 1 incident and Squarespace reported 1, with effective uptime of 100% and 99.98% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Shopify | Squarespace |
|---|---|---|
| Reliability score | 99.6 | 96.4 |
| Rank (e-commerce platforms) | #1 | #2 |
| Uptime (90 days) | 100% | 99.98% |
| Incidents (90 days) | 1 | 1 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 48m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Shopify and Squarespace differ
- Squarespace had 1 partial or major outage, compared with 0 for Shopify.
- Shopify's longest incident on record lasted 42m (Oct 29, 2026); Squarespace's lasted 3h 58m (Dec 16, 2025).
90-day uptime
Shopify
Squarespace
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Shopify incidents
- InformationalOct 29, 2026 · resolved in 42m
Some merchants encountering error messages within their admins
Recent Squarespace incidents
- Partial outageSep 28, 2026 · resolved in 48m
Squarespace loading and editing Issues
Affected: Site Editing, Commerce, Email Campaigns
Other e-commerce platforms to consider
- GoDaddy Online Store · #3 · 99.97% uptime
- Ecwid · #4 · 99.93% uptime
- Wix · #5 · 99.85% uptime
- Lightspeed eCom · #6 · 99.15% uptime