SMS & Voice APIs · reliability comparison
SignalWire vs Vonage Communications APIs: which is more reliable? (2026)
SignalWire is more reliable than Vonage Communications APIs, scoring 92.1 vs 53.7 out of 100. Over the last 90 days SignalWire reported 3 incidents and Vonage Communications APIs reported 24, with effective uptime of 99.94% and 99.10% respectively. SignalWire resolves incidents faster on average (47m).
Data updated Nov 1, 2026 · How we score
| Metric | SignalWire | Vonage Communications APIs |
|---|---|---|
| Reliability score | 92.1 | 53.7 |
| Rank (SMS & voice APIs) | #2 | #9 |
| Uptime (90 days) | 99.94% | 99.10% |
| Incidents (90 days) | 3 | 24 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 47m | 10h 44m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where SignalWire and Vonage Communications APIs differ
- Vonage Communications APIs reported 8× as many incidents as SignalWire over the last 90 days (24 vs 3).
- SignalWire had 3 partial or major outages, compared with 0 for Vonage Communications APIs.
- SignalWire fixes problems faster: 47m on average, against 10h 44m for Vonage Communications APIs (13.6× quicker).
- SignalWire's longest outage on record lasted 1h 59m (Aug 14, 2026); Vonage Communications APIs's lasted 4h 36m (Jun 12, 2026).
90-day uptime
SignalWire
Vonage Communications APIs
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SignalWire incidents
- Partial outageOct 23, 2026 · resolved in 10m
Dashboard analytics unavailable
Affected: Website
- Partial outageOct 5, 2026 · resolved in 14m
Resolved: underlying infrastructure issue resulted in an interruption to all services.
Affected: AI, APIs, MMS, SIP Connectivity, SMS, Video and Conferencing +1 more
- Partial outageAug 14, 2026 · resolved in 1h 59m
Degraded: outbound calls and fax
Affected: APIs
Recent Vonage Communications APIs incidents
- MaintenanceNov 1, 2026 · resolved (duration not published)
[Scheduled] UK SMS - Planned maintenance affecting O2 network
- MaintenanceNov 1, 2026 · resolved (duration not published)
[Scheduled] Belarus SMS - Planned Maintenance affecting Life
- MaintenanceNov 1, 2026 · resolved in 2h
[Scheduled] Philippines SMS - Planned maintenance affecting Globe Telecom
- MaintenanceNov 1, 2026 · resolved in 6h 1m
[Scheduled] Malaysia SMS - Planned maintenance affecting SMS for CelcomDigi
- MaintenanceOct 30, 2026 · resolved in 1h
[Scheduled] Japan SMS - Planned Maintenance affecting SoftBank
- MaintenanceOct 30, 2026 · resolved in 5h
[Scheduled] USA SMS - Planned Maintenance affecting Verizon network
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- Telesign · #3 · 99.91% uptime
- Textmagic · #4 · 99.82% uptime
- Africa's Talking · #5 · 99.80% uptime