Field Service Management · reliability comparison
Simpro vs Skedulo: which is more reliable? (2026)
Simpro is more reliable than Skedulo, scoring 91.0 vs 83.1 out of 100. Over the last 90 days Simpro reported 5 incidents and Skedulo reported 3, with effective uptime of 99.94% and 99.85% respectively. Simpro resolves incidents faster on average (1h 41m).
Data updated Nov 2, 2026 · How we score
| Metric | Simpro | Skedulo |
|---|---|---|
| Reliability score | 91.0 | 83.1 |
| Rank (field service management apps) | #8 | #11 |
| Uptime (90 days) | 99.94% | 99.85% |
| Incidents (90 days) | 5 | 3 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 1h 41m | 6h 2m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Simpro and Skedulo differ
- Simpro reported 67% more incidents than Skedulo over the last 90 days (5 vs 3).
- Simpro fixes problems faster: 1h 41m on average, against 6h 2m for Skedulo (3.6× quicker).
- Simpro's longest outage on record lasted 5h 8m (Mar 29, 2026); Skedulo's lasted 3d (May 21, 2026).
90-day uptime
Simpro
Skedulo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Simpro incidents
- Partial outageOct 20, 2026 · resolved in 41m
Affected: Datafeed Portal
- Degraded performanceSep 30, 2026 · resolved in 25m
Affected: Europe
- InformationalSep 1, 2026 · resolved in <1m
Affected: Asia-Pacific
- Degraded performanceAug 20, 2026 · resolved in 5h 20m
Affected: Asia-Pacific
- Degraded performanceAug 10, 2026 · resolved in 18m
Affected: Asia-Pacific
Recent Skedulo incidents
- MaintenanceOct 28, 2026 · ongoing
Essential Platform Maintenance - EMEA
Affected: Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform, Skedulo Mobile App
- Partial outageOct 13, 2026 · resolved in 1h 20m
Web app errors - Component failed to load
Affected: Skedulo On Salesforce, Skedulo Pulse Platform
- Degraded performanceOct 12, 2026 · resolved in 2h 15m
US Analytics Experiencing Issue
Affected: Skedulo Pulse Platform
- Degraded performanceSep 16, 2026 · resolved in 14h 32m
Elevated Error rates for Skedulo on Salesforce Customers
Affected: Skedulo On Salesforce
- MaintenanceAug 31, 2026 · ongoing
Essential Platform Maintenance - Canada
Affected: Skedulo Mobile App, Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform
- MaintenanceAug 31, 2026 · ongoing
Essential Platform Maintenance - EMEA
Affected: Skedulo Pulse Platform, Skedulo Mobile App, Skedulo API, Skedulo On Salesforce
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →