SMS & Voice APIs · reliability comparison
Sinch vs Textmagic: which is more reliable? (2026)
Textmagic is more reliable than Sinch, scoring 86.2 vs 61.1 out of 100. Over the last 90 days Sinch reported 20 incidents and Textmagic reported 1, with effective uptime of 99.40% and 99.82% respectively. Textmagic resolves incidents faster on average (3h 44m).
Data updated Nov 1, 2026 · How we score
| Metric | Sinch | Textmagic |
|---|---|---|
| Reliability score | 61.1 | 86.2 |
| Rank (SMS & voice APIs) | #7 | #3 |
| Uptime (90 days) | 99.40% | 99.82% |
| Incidents (90 days) | 20 | 1 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 4h 51m | 3h 44m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Sinch and Textmagic differ
- Sinch reported 20× as many incidents as Textmagic over the last 90 days (20 vs 1).
- Sinch had 3 partial or major outages, compared with 1 for Textmagic.
- Textmagic fixes problems faster: 3h 44m on average, against 4h 51m for Sinch.
- Sinch's longest outage on record lasted 5h 56m (Jun 9, 2026); Textmagic's lasted 3h 44m (Aug 20, 2026).
90-day uptime
Sinch
Textmagic
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Sinch incidents
- MaintenanceOct 29, 2026 · resolved in 15m
- MaintenanceOct 29, 2026 · resolved in 4h
- MaintenanceOct 27, 2026 · resolved in 2h 1m
- MaintenanceOct 26, 2026 · resolved (duration not published)
- MaintenanceOct 26, 2026 · resolved in 1h
- Partial outageOct 26, 2026 · resolved in 2h 32m
Service Degradation - Customer Dashboard and Account Balanceofficial update ↗
Affected: Payment, SMS - APAC, SMS Administration, SMS - EMEA, Numbers Administration, SMS - LATAM +10 more
Recent Textmagic incidents
- Major outageAug 20, 2026 · resolved in 3h 44m
Service disruption due to server provider issuesofficial update ↗
Affected: Web App, Sending text messages (Outbound SMS), Receiving text messages (Inbound SMS), Email campaigns, Email to SMS, SMS API Gateway +3 more
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- Telesign · #2 · 99.91% uptime
- Africa's Talking · #4 · 99.80% uptime
- Infobip · #5 · 99.73% uptime