Home Compare Sinch vs Twilio SMS & Voice APIs · reliability comparison
Sinch vs Twilio: which is more reliable? (2026) Sinch is more reliable than Twilio, scoring 61.1 vs 30.6 out of 100. Over the last 90 days Sinch reported 20 incidents and Twilio reported 100, with effective uptime of 99.40% and 96.05% respectively. Sinch resolves incidents faster on average (4h 51m).
Data updated Nov 1, 2026 · How we score
Metric Sinch Twilio Reliability score 61.1 30.6 Rank (SMS & voice APIs) #8 #11 Uptime (90 days) 99.40% 96.05% Incidents (90 days) 20 100 Partial / major outages 3 0 Avg time to resolve 4h 51m 8h 16m Outages we detected 0 0 Transparency score 100/100 100/100
Where Sinch and Twilio differ Twilio reported 5× as many incidents as Sinch over the last 90 days (100 vs 20). Sinch had 3 partial or major outages, compared with 0 for Twilio. Sinch fixes problems faster: 4h 51m on average, against 8h 16m for Twilio. Sinch's longest outage on record lasted 5h 56m (Jun 9, 2026); Twilio's lasted 3d (Sep 4, 2026). 90-day uptime Sinch Aug 5, 2026 – Aug 12, 2026: no incidents Aug 13, 2026: 99.02% uptime, 3 incidents (Degraded performance) Aug 14, 2026 – Aug 15, 2026: no incidents Aug 16, 2026: 97.94% uptime, 1 incident (Degraded performance) Aug 17, 2026: 90.89% uptime, 1 incident (Degraded performance) Aug 18, 2026 – Aug 23, 2026: no incidents Aug 24, 2026: 98.30% uptime, 1 incident (Degraded performance) Aug 25, 2026: no incidents Aug 26, 2026: 99.23% uptime, 1 incident (Degraded performance) Aug 27, 2026: 93.07% uptime, 2 incidents (Degraded performance) Aug 28, 2026 – Sep 1, 2026: no incidents Sep 2, 2026: 99.29% uptime, 1 incident (Degraded performance) Sep 3, 2026: 98.57% uptime, 1 incident (Degraded performance) Sep 4, 2026: 90.90% uptime, 2 incidents (Degraded performance) Sep 5, 2026 – Sep 8, 2026: no incidents Sep 9, 2026: 98.38% uptime, 3 incidents (Degraded performance) Sep 10, 2026: 99.79% uptime, 1 incident (Partial outage) Sep 11, 2026 – Sep 21, 2026: no incidents Sep 22, 2026: 87.74% uptime, 1 incident (Major outage) Sep 23, 2026 – Sep 30, 2026: no incidents Oct 1, 2026: 98.59% uptime, 2 incidents (Degraded performance) Oct 2, 2026 – Oct 25, 2026: no incidents Oct 26, 2026: 94.61% uptime, 2 incidents (Partial outage) Oct 27, 2026 – Nov 2, 2026: no incidents 90 days ago 99.404% average daily uptime Today Twilio Aug 5, 2026: 85.00% uptime, 2 incidents (Degraded performance) Aug 6, 2026: 85.00% uptime, 4 incidents (Degraded performance) Aug 7, 2026: 85.00% uptime, 2 incidents (Degraded performance) Aug 8, 2026: 85.00% uptime, 1 incident (Degraded performance) Aug 9, 2026: 87.31% uptime, 2 incidents (Degraded performance) Aug 10, 2026: 98.01% uptime, 1 incident (Degraded performance) Aug 11, 2026: 94.32% uptime, 1 incident (Degraded performance) Aug 12, 2026: 93.08% uptime, 4 incidents (Degraded performance) Aug 13, 2026: 96.50% uptime, 1 incident (Degraded performance) Aug 14, 2026: no incidents Aug 15, 2026: 86.82% uptime, 2 incidents (Degraded performance) Aug 16, 2026: 93.93% uptime, 3 incidents (Degraded performance) Aug 17, 2026: 85.00% uptime, 4 incidents (Degraded performance) Aug 18, 2026: 93.54% uptime, 3 incidents (Degraded performance) Aug 19, 2026: 98.58% uptime, 1 incident (Degraded performance) Aug 20, 2026 – Aug 23, 2026: no incidents Aug 24, 2026: 99.88% uptime, 1 incident (Degraded performance) Aug 25, 2026: 96.85% uptime, 3 incidents (Degraded performance) Aug 26, 2026: 96.52% uptime, 2 incidents (Degraded performance) Aug 27, 2026: no incidents Aug 28, 2026: 99.12% uptime, 1 incident (Degraded performance) Aug 29, 2026: no incidents Aug 30, 2026: 96.78% uptime, 1 incident (Degraded performance) Aug 31, 2026: 97.26% uptime, 1 incident (Degraded performance) Sep 1, 2026: 90.69% uptime, 5 incidents (Degraded performance) Sep 2, 2026: no incidents Sep 3, 2026: 96.84% uptime, 2 incidents (Degraded performance) Sep 4, 2026: 91.07% uptime, 1 incident (Degraded performance) Sep 5, 2026: 85.00% uptime, 2 incidents (Degraded performance) Sep 6, 2026: 85.00% uptime, 1 incident (Degraded performance) Sep 7, 2026: 93.92% uptime, 1 incident (Degraded performance) Sep 8, 2026: no incidents Sep 9, 2026: 99.33% uptime, 2 incidents (Degraded performance) Sep 10, 2026: no incidents Sep 11, 2026: 96.14% uptime, 2 incidents (Degraded performance) Sep 12, 2026: 98.38% uptime, 1 incident (Degraded performance) Sep 13, 2026: 99.87% uptime, 1 incident (Degraded performance) Sep 14, 2026: no incidents Sep 15, 2026: 87.40% uptime, 3 incidents (Degraded performance) Sep 16, 2026: 89.68% uptime, 2 incidents (Degraded performance) Sep 17, 2026: 86.90% uptime, 2 incidents (Degraded performance) Sep 18, 2026: 96.32% uptime, 1 incident (Degraded performance) Sep 19, 2026 – Sep 20, 2026: no incidents Sep 21, 2026: 91.15% uptime, 4 incidents (Degraded performance) Sep 22, 2026: 96.14% uptime, 5 incidents (Degraded performance) Sep 23, 2026: 94.25% uptime, 1 incident (Degraded performance) Sep 24, 2026: 98.70% uptime, 2 incidents (Degraded performance) Sep 25, 2026: 96.04% uptime, 2 incidents (Degraded performance) Sep 26, 2026: 99.20% uptime, 1 incident (Degraded performance) Sep 27, 2026 – Sep 29, 2026: no incidents Sep 30, 2026: 94.87% uptime, 2 incidents (Degraded performance) Oct 1, 2026: no incidents Oct 2, 2026: 98.87% uptime, 3 incidents (Degraded performance) Oct 3, 2026: 99.63% uptime, 1 incident (Degraded performance) Oct 4, 2026: no incidents Oct 5, 2026: 96.86% uptime, 2 incidents (Degraded performance) Oct 6, 2026 – Oct 7, 2026: no incidents Oct 8, 2026: 95.96% uptime, 1 incident (Degraded performance) Oct 9, 2026: no incidents Oct 10, 2026: 95.37% uptime, 2 incidents (Degraded performance) Oct 11, 2026: no incidents Oct 12, 2026: 98.60% uptime, 1 incident (Degraded performance) Oct 13, 2026 – Oct 14, 2026: no incidents Oct 15, 2026: 94.38% uptime, 4 incidents (Degraded performance) Oct 16, 2026: 96.03% uptime, 2 incidents (Degraded performance) Oct 17, 2026: 96.83% uptime, 1 incident (Degraded performance) Oct 18, 2026: no incidents Oct 19, 2026: 96.14% uptime, 1 incident (Degraded performance) Oct 20, 2026: 88.47% uptime, 2 incidents (Degraded performance) Oct 21, 2026: 94.12% uptime, 2 incidents (Degraded performance) Oct 22, 2026: 87.81% uptime, 2 incidents (Degraded performance) Oct 23, 2026: 99.02% uptime, 1 incident (Degraded performance) Oct 24, 2026: 97.67% uptime, 1 incident (Degraded performance) Oct 25, 2026 – Oct 27, 2026: no incidents Oct 28, 2026: 95.31% uptime, 4 incidents (Degraded performance) Oct 29, 2026: 97.42% uptime, 2 incidents (Degraded performance) Oct 30, 2026 – Nov 2, 2026: no incidents 90 days ago 96.101% average daily uptime Today