Field Service Management · reliability comparison
Skedulo vs Zuper: which is more reliable? (2026)
Zuper is more reliable than Skedulo, scoring 96.6 vs 83.1 out of 100. Over the last 90 days Skedulo reported 3 incidents and Zuper reported 3, with effective uptime of 99.85% and 99.99% respectively. Zuper resolves incidents faster on average (8m).
Data updated Nov 2, 2026 · How we score
| Metric | Skedulo | Zuper |
|---|---|---|
| Reliability score | 83.1 | 96.6 |
| Rank (field service management apps) | #11 | #5 |
| Uptime (90 days) | 99.85% | 99.99% |
| Incidents (90 days) | 3 | 3 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 6h 2m | 8m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Skedulo and Zuper differ
- Zuper fixes problems faster: 8m on average, against 6h 2m for Skedulo (45.3× quicker).
90-day uptime
Skedulo
Zuper
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Skedulo incidents
- MaintenanceOct 28, 2026 · ongoing
Essential Platform Maintenance - EMEA
Affected: Skedulo Mobile App, Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform
- Partial outageOct 13, 2026 · resolved in 1h 20m
Web app errors - Component failed to load
Affected: Skedulo Pulse Platform, Skedulo On Salesforce
- Degraded performanceOct 12, 2026 · resolved in 2h 15m
US Analytics Experiencing Issue
Affected: Skedulo Pulse Platform
- Degraded performanceSep 16, 2026 · resolved in 14h 32m
Elevated Error rates for Skedulo on Salesforce Customers
Affected: Skedulo On Salesforce
- MaintenanceAug 31, 2026 · ongoing
Essential Platform Maintenance - Canada
Affected: Skedulo Mobile App, Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform
- MaintenanceAug 31, 2026 · ongoing
Essential Platform Maintenance - EMEA
Affected: Skedulo Mobile App, Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform
Recent Zuper incidents
- Partial outageSep 16, 2026 · resolved in <1m
Workflow Builder API errors in us-east-1
Affected: US East
- Degraded performanceAug 25, 2026 · resolved in 14m
API performance degradation in us-east-1
Affected: Webapp, US East
- Degraded performanceAug 13, 2026 · resolved in 10m
API performance degradation in ap-south-1
Affected: AP South, Webapp
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →