Team Chat Apps · reliability comparison
Slack vs Webex Messaging: which is more reliable? (2026)
Webex Messaging is more reliable than Slack, scoring 89.2 vs 41.6 out of 100. Over the last 90 days Slack reported 8 incidents and Webex Messaging reported 1, with effective uptime of 97.89% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Slack | Webex Messaging |
|---|---|---|
| Reliability score | 41.6 | 89.2 |
| Rank (team chat apps) | #11 | #9 |
| Uptime (90 days) | 97.89% | 100% |
| Incidents (90 days) | 8 | 1 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 15h 28m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Slack and Webex Messaging differ
- Slack reported 8× as many incidents as Webex Messaging over the last 90 days (8 vs 1).
- Slack had 4 partial or major outages, compared with 0 for Webex Messaging.
90-day uptime
Slack
Webex Messaging
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Slack incidents
- Degraded performanceOct 22, 2026 · resolved (duration not published)
- Degraded performanceOct 14, 2026 · resolved in 6m
- Degraded performanceOct 9, 2026 · resolved (duration not published)
Incident: Slack for iOS closing unexpectedly when opening channels
- Partial outageOct 1, 2026 · resolved in 6h 20m
Incident: Free Plan Customers Are Experiencing Message Failures
- Partial outageSep 12, 2026 · resolved in 8h 56m
Incident: Some customers experiencing blurry image previews and download issues
- Degraded performanceSep 10, 2026 · resolved in 2h 40m
Incident: Trouble loading Workspace-level Apps & Workflows settings page is returning blank pages
Recent Webex Messaging incidents
- Degraded performanceOct 30, 2026 · resolved (duration not published)
Other team chat apps to consider
- Element · #1 · 100% uptime
- Flock · #2 · 100% uptime
- Mattermost · #3 · 100% uptime
- Twist · #4 · 100% uptime