Social Media Management Tools · reliability comparison
Sprout Social vs Zoho Social: which is more reliable? (2026)
Zoho Social is more reliable than Sprout Social, scoring 100.0 vs 71.1 out of 100. Over the last 90 days Sprout Social reported 7 incidents and Zoho Social reported 0, with effective uptime of 99.68% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Sprout Social | Zoho Social |
|---|---|---|
| Reliability score | 71.1 | 100.0 |
| Rank (social media management tools) | #5 | — |
| Uptime (90 days) | 99.68% | 100% |
| Incidents (90 days) | 7 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 11h 20m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Sprout Social and Zoho Social differ
- Zoho Social reported no incidents in the last 90 days, while Sprout Social reported 7.
90-day uptime
Sprout Social
Zoho Social
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Sprout Social incidents
- InformationalOct 19, 2026 · resolved in 3d 13h
Affected: Sprout Social Web Application
- Degraded performanceOct 9, 2026 · resolved in 35m
Sprout Social Performance Issues
Affected: Sprout Social Web Application
- InformationalSep 23, 2026 · resolved in 2d 1h
Affected: Sprout Social Web Application, Sprout Social API
- Degraded performanceSep 16, 2026 · resolved in 1d 10h
Affected: Sprout Social Web Application, Sprout Social API
- Degraded performanceSep 9, 2026 · resolved in 22m
Affected: Sprout Social Web Application
- Degraded performanceAug 24, 2026 · resolved in 9h 50m
Affected: Sprout Social Web Application, Sprout Social API
Recent Zoho Social incidents
No incidents reported by Zoho Social in the last 90 days.
Other social media management tools to consider
- Planable · #1 · 99.98% uptime
- Later · #2 · 99.89% uptime
- SocialBee · #3 · 100% uptime
- Vista Social · #4 · 99.86% uptime
See the full most reliable social media management tools ranking →