Salon & Spa Booking Software · reliability comparison
Square Appointments vs Timely: which is more reliable? (2026)
Timely is more reliable than Square Appointments, scoring 90.2 vs 53.3 out of 100. Over the last 90 days Square Appointments reported 12 incidents and Timely reported 3, with effective uptime of 98.93% and 99.90% respectively. Timely resolves incidents faster on average (1h 29m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Square Appointments | Timely |
|---|---|---|
| Reliability score | 53.3 | 90.2 |
| Rank (salon & spa booking apps) | #10 | #3 |
| Uptime (90 days) | 98.93% | 99.90% |
| Incidents (90 days) | 12 | 3 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 12h 49m | 1h 29m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Square Appointments and Timely differ
- Square Appointments reported 4× as many incidents as Timely over the last 90 days (12 vs 3).
- Timely had 2 partial or major outages, compared with 0 for Square Appointments.
- Timely fixes problems faster: 1h 29m on average, against 12h 49m for Square Appointments (8.7× quicker).
- Square Appointments's longest outage on record lasted 17h 43m (Apr 30, 2026); Timely's lasted 19h 23m (Mar 30, 2026).
90-day uptime
Square Appointments
Timely
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Square Appointments incidents
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
- Degraded performanceSep 16, 2026 · resolved in 34m
Recent Timely incidents
- Degraded performanceOct 15, 2026 · resolved in 37m
Error responses on main website showing high delay
Affected: Timely App
- Partial outageSep 23, 2026 · resolved in 46m
Affected: Timely App
- Partial outageAug 11, 2026 · resolved in 3h 3m
Partial outage in Timely applications
Affected: Email Sending, SMS Sending, Integrations / Webhooks
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Vagaro · #2 · 99.96% uptime
- Meevo · #4 · 99.82% uptime
- Boulevard · #5 · 99.67% uptime
See the full most reliable salon & spa booking software ranking →