E-commerce Platforms · reliability comparison
Square Online vs Squarespace: which is more reliable? (2026)
Squarespace is more reliable than Square Online, scoring 96.4 vs 52.5 out of 100. Over the last 90 days Square Online reported 15 incidents and Squarespace reported 1, with effective uptime of 98.86% and 99.98% respectively. Squarespace resolves incidents faster on average (48m).
Data updated Nov 1, 2026 · How we score
VS
| Metric | Square Online | Squarespace |
|---|---|---|
| Reliability score | 52.5 | 96.4 |
| Rank (e-commerce platforms) | #8 | #2 |
| Uptime (90 days) | 98.86% | 99.98% |
| Incidents (90 days) | 15 | 1 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 10h 52m | 48m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Square Online and Squarespace differ
- Square Online reported 15× as many incidents as Squarespace over the last 90 days (15 vs 1).
- Squarespace had 1 partial or major outage, compared with 0 for Square Online.
- Squarespace fixes problems faster: 48m on average, against 10h 52m for Square Online (13.5× quicker).
- Square Online's longest outage on record lasted 17h 43m (Apr 30, 2026); Squarespace's lasted 3h 58m (Dec 16, 2025).
90-day uptime
Square Online
Squarespace
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Square Online incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
- Degraded performanceOct 18, 2026 · resolved in 2h 58m
- Degraded performanceOct 7, 2026 · resolved in 5h 32m
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
Recent Squarespace incidents
- Partial outageSep 28, 2026 · resolved in 48m
Squarespace loading and editing Issues
Affected: Site Editing, Commerce, Email Campaigns
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Ecwid · #4 · 99.93% uptime
- Wix · #5 · 99.85% uptime