E-commerce Platforms · reliability comparison
Square Online vs Volusion: which is more reliable? (2026)
Square Online and Volusion are effectively tied on reliability (52.5 vs 51.0). Over the last 90 days Square Online reported 15 incidents and Volusion reported 12, with effective uptime of 98.86% and 98.81% respectively. Square Online resolves incidents faster on average (10h 52m).
Data updated Nov 1, 2026 · How we score
| Metric | Square Online | Volusion |
|---|---|---|
| Reliability score | 52.5 | 51.0 |
| Rank (e-commerce platforms) | #8 | #9 |
| Uptime (90 days) | 98.86% | 98.81% |
| Incidents (90 days) | 15 | 12 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | 10h 52m | 12h 15m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Square Online and Volusion differ
- Square Online reported 25% more incidents than Volusion over the last 90 days (15 vs 12).
- Volusion had 3 partial or major outages, compared with 0 for Square Online.
- Square Online fixes problems faster: 10h 52m on average, against 12h 15m for Volusion.
- Square Online's longest outage on record lasted 17h 43m (Apr 30, 2026); Volusion's lasted 5h 40m (Dec 29, 2025).
90-day uptime
Square Online
Volusion
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Square Online incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
- Degraded performanceOct 18, 2026 · resolved in 2h 58m
- Degraded performanceOct 7, 2026 · resolved in 5h 32m
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
Recent Volusion incidents
- Degraded performanceOct 21, 2026 · resolved in 2h 52m
Slowness in Admin Areas and Intermittent Errors on Category Pages
Affected: Merchant Storefronts, Merchant Dashboard
- Degraded performanceOct 14, 2026 · resolved in 17h 24m
Outgoing Store Email Delivery Issues
Affected: Email Services
- Partial outageOct 8, 2026 · resolved in 2h 52m
PayPal Payment Experiencing Disruptionsofficial update ↗
Affected: Payment Gateway Services
- Degraded performanceOct 7, 2026 · resolved in 4h 8m
Investigating Intermittent Service Slowness
Affected: Merchant Storefronts, Merchant Dashboard
- Degraded performanceOct 6, 2026 · resolved in 4h 55m
3rd Party API Connection Issues
Affected: Third-Party Services
- Degraded performanceOct 2, 2026 · resolved in 6h 11m
Errors with Checkout using PPCP and Live Rates
Affected: Payment Gateway Services, Third-Party Services
Other e-commerce platforms to consider
- Shopify · #1 · 100% uptime
- Squarespace · #2 · 99.98% uptime
- GoDaddy Online Store · #3 · 99.97% uptime
- Ecwid · #4 · 99.93% uptime