Form & Survey Builders · reliability comparison
SurveyMonkey vs Typeform: which is more reliable? (2026)
Typeform is more reliable than SurveyMonkey, scoring 84.9 vs 72.6 out of 100. Over the last 90 days SurveyMonkey reported 15 incidents and Typeform reported 3, with effective uptime of 99.68% and 99.81% respectively. Typeform resolves incidents faster on average (2h 10m).
Data updated Nov 1, 2026 · How we score
| Metric | SurveyMonkey | Typeform |
|---|---|---|
| Reliability score | 72.6 | 84.9 |
| Rank (form & survey builders) | #13 | #11 |
| Uptime (90 days) | 99.68% | 99.81% |
| Incidents (90 days) | 15 | 3 |
| Partial / major outages | 4 | 3 |
| Avg time to resolve | 3h 7m | 2h 10m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where SurveyMonkey and Typeform differ
- SurveyMonkey reported 5× as many incidents as Typeform over the last 90 days (15 vs 3).
- SurveyMonkey had 4 partial or major outages, compared with 3 for Typeform.
- Typeform fixes problems faster: 2h 10m on average, against 3h 7m for SurveyMonkey.
- SurveyMonkey's longest outage on record lasted 6h 4m (Apr 24, 2026); Typeform's lasted 5h (Aug 7, 2026).
90-day uptime
SurveyMonkey
Typeform
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SurveyMonkey incidents
- Major outageOct 28, 2026 · resolved in 25m
Errors occurring across the site
Affected: SurveyMonkey
- InformationalOct 14, 2026 · resolved in <1m
- Degraded performanceOct 6, 2026 · resolved in 1h 40m
500 error on Transaction History for Team Admins
Affected: SurveyMonkey
- Degraded performanceOct 2, 2026 · resolved in 2h 52m
Custom data / respondent metadata missing from Individual Response Table and XLS exports
Affected: SurveyMonkey
- Partial outageSep 24, 2026 · resolved in 3h 16m
Audience Preview Page is not respondingofficial update ↗
Affected: SurveyMonkey
- InformationalSep 11, 2026 · resolved in <1m
Recent Typeform incidents
- Partial outageAug 7, 2026 · resolved in 5h
Typeform Platform - Unavailableofficial update ↗
Affected: Open/Load forms, Account Settings, Form creation
- Major outageAug 7, 2026 · resolved in 51m
Typeform Platform - Unavailableofficial update ↗
Affected: Open/Load forms, Account Settings, Form creation
- Major outageAug 7, 2026 · resolved in 39m
Typeform Platform - Unavailableofficial update ↗
Affected: Open/Load forms, Account Settings
Other form & survey builders to consider
- Cognito Forms · #1 · 100% uptime
- Google Forms · #2 · 100% uptime
- Jotform · #3 · 100% uptime
- Paperform · #4 · 100% uptime