Form & Survey Builders · reliability comparison
SurveyMonkey vs Wufoo: which is more reliable? (2026)
Wufoo is more reliable than SurveyMonkey, scoring 82.9 vs 72.6 out of 100. Over the last 90 days SurveyMonkey reported 15 incidents and Wufoo reported 2, with effective uptime of 99.68% and 99.78% respectively. SurveyMonkey resolves incidents faster on average (3h 7m).
Data updated Nov 1, 2026 · How we score
| Metric | SurveyMonkey | Wufoo |
|---|---|---|
| Reliability score | 72.6 | 82.9 |
| Rank (form & survey builders) | #13 | #12 |
| Uptime (90 days) | 99.68% | 99.78% |
| Incidents (90 days) | 15 | 2 |
| Partial / major outages | 4 | 1 |
| Avg time to resolve | 3h 7m | 4h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where SurveyMonkey and Wufoo differ
- SurveyMonkey reported 7.5× as many incidents as Wufoo over the last 90 days (15 vs 2).
- SurveyMonkey had 4 partial or major outages, compared with 1 for Wufoo.
- SurveyMonkey fixes problems faster: 3h 7m on average, against 4h 41m for Wufoo.
- SurveyMonkey's longest outage on record lasted 6h 4m (Apr 24, 2026); Wufoo's lasted 4h 41m (Oct 21, 2026).
90-day uptime
SurveyMonkey
Wufoo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SurveyMonkey incidents
- Major outageOct 28, 2026 · resolved in 25m
Errors occurring across the site
Affected: SurveyMonkey
- InformationalOct 14, 2026 · resolved in <1m
- Degraded performanceOct 6, 2026 · resolved in 1h 40m
500 error on Transaction History for Team Admins
Affected: SurveyMonkey
- Degraded performanceOct 2, 2026 · resolved in 2h 52m
Custom data / respondent metadata missing from Individual Response Table and XLS exports
Affected: SurveyMonkey
- Partial outageSep 24, 2026 · resolved in 3h 16m
Audience Preview Page is not responding
Affected: SurveyMonkey
- InformationalSep 11, 2026 · resolved in <1m
Recent Wufoo incidents
- Major outageOct 21, 2026 · resolved in 4h 41m
- InformationalOct 15, 2026 · resolved in 3h 1m
Other form & survey builders to consider
- Cognito Forms · #1 · 100% uptime
- Google Forms · #2 · 100% uptime
- Jotform · #3 · 100% uptime
- Paperform · #4 · 100% uptime