SMS & Voice APIs · reliability comparison
Telesign vs Textmagic: which is more reliable? (2026)
Telesign is more reliable than Textmagic, scoring 89.4 vs 86.2 out of 100. Over the last 90 days Telesign reported 8 incidents and Textmagic reported 1, with effective uptime of 99.91% and 99.82% respectively. Telesign resolves incidents faster on average (1h 27m).
Data updated Nov 1, 2026 · How we score
| Metric | Telesign | Textmagic |
|---|---|---|
| Reliability score | 89.4 | 86.2 |
| Rank (SMS & voice APIs) | #2 | #3 |
| Uptime (90 days) | 99.91% | 99.82% |
| Incidents (90 days) | 8 | 1 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 1h 27m | 3h 44m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Telesign and Textmagic differ
- Telesign reported 8× as many incidents as Textmagic over the last 90 days (8 vs 1).
- Telesign fixes problems faster: 1h 27m on average, against 3h 44m for Textmagic (2.6× quicker).
- Telesign's longest outage on record lasted 3h 36m (Oct 3, 2026); Textmagic's lasted 3h 44m (Aug 20, 2026).
90-day uptime
Telesign
Textmagic
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Telesign incidents
- InformationalOct 22, 2026 · resolved in 4m
Affected: Verify API
- InformationalOct 21, 2026 · resolved in <1m
Affected: Voice, Voice verify
- InformationalOct 17, 2026 · resolved in <1m
Affected: Phone ID, SMS, SMS Verify
- Degraded performanceOct 16, 2026 · resolved in 22m
Affected: Intelligence, Phone ID, Phone ID Contact, Phone ID Live, Phone ID Number deactivation, Phone ID Porting status +3 more
- MaintenanceOct 15, 2026 · resolved (duration not published)
[Scheduled] Regulatory Update 📢 Australia and ACMA's SMS Sender ID Register - May 2026
- InformationalOct 14, 2026 · resolved in 28m
Affected: EMEA - All countries, APAC - All countries, NA & LATAM - All countries
Recent Textmagic incidents
- Major outageAug 20, 2026 · resolved in 3h 44m
Service disruption due to server provider issues
Affected: Web App, Sending text messages (Outbound SMS), Receiving text messages (Inbound SMS), Email campaigns, Email to SMS, SMS API Gateway +3 more
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- Africa's Talking · #4 · 99.80% uptime
- Infobip · #5 · 99.73% uptime
- Bird · #6 · 99.47% uptime