SMS & Voice APIs · reliability comparison

Twilio vs Vonage Communications APIs: which is more reliable? (2026)

Vonage Communications APIs is more reliable than Twilio, scoring 53.7 vs 30.6 out of 100. Over the last 90 days Twilio reported 100 incidents and Vonage Communications APIs reported 24, with effective uptime of 96.05% and 99.10% respectively. Twilio resolves incidents faster on average (8h 16m).

Data updated Nov 2, 2026 · How we score

MetricTwilioVonage Communications APIs
Reliability score30.653.7
Rank (SMS & voice APIs)#11#9
Uptime (90 days)96.05%99.10%
Incidents (90 days)10024
Partial / major outages00
Avg time to resolve8h 16m10h 44m
Outages we detected00
Transparency score100/100100/100

Where Twilio and Vonage Communications APIs differ

  • Twilio reported 4.2× as many incidents as Vonage Communications APIs over the last 90 days (100 vs 24).
  • Twilio fixes problems faster: 8h 16m on average, against 10h 44m for Vonage Communications APIs.
  • Twilio's longest incident on record lasted 3d (Sep 4, 2026); Vonage Communications APIs's lasted 4h 36m (Jun 12, 2026).

90-day uptime

Twilio

Aug 5, 2026: 85.00% uptime, 2 incidents (Degraded performance)Aug 6, 2026: 85.00% uptime, 4 incidents (Degraded performance)Aug 7, 2026: 85.00% uptime, 2 incidents (Degraded performance)Aug 8, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 9, 2026: 87.31% uptime, 2 incidents (Degraded performance)Aug 10, 2026: 98.01% uptime, 1 incident (Degraded performance)Aug 11, 2026: 94.32% uptime, 1 incident (Degraded performance)Aug 12, 2026: 93.08% uptime, 4 incidents (Degraded performance)Aug 13, 2026: 96.50% uptime, 1 incident (Degraded performance)Aug 14, 2026: no incidentsAug 15, 2026: 86.82% uptime, 2 incidents (Degraded performance)Aug 16, 2026: 93.93% uptime, 3 incidents (Degraded performance)Aug 17, 2026: 85.00% uptime, 4 incidents (Degraded performance)Aug 18, 2026: 93.54% uptime, 3 incidents (Degraded performance)Aug 19, 2026: 98.58% uptime, 1 incident (Degraded performance)Aug 20, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 99.88% uptime, 1 incident (Degraded performance)Aug 25, 2026: 96.85% uptime, 3 incidents (Degraded performance)Aug 26, 2026: 96.52% uptime, 2 incidents (Degraded performance)Aug 27, 2026: no incidentsAug 28, 2026: 99.12% uptime, 1 incident (Degraded performance)Aug 29, 2026: no incidentsAug 30, 2026: 96.78% uptime, 1 incident (Degraded performance)Aug 31, 2026: 97.26% uptime, 1 incident (Degraded performance)Sep 1, 2026: 90.69% uptime, 5 incidents (Degraded performance)Sep 2, 2026: no incidentsSep 3, 2026: 96.84% uptime, 2 incidents (Degraded performance)Sep 4, 2026: 91.07% uptime, 1 incident (Degraded performance)Sep 5, 2026: 85.00% uptime, 2 incidents (Degraded performance)Sep 6, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 7, 2026: 93.92% uptime, 1 incident (Degraded performance)Sep 8, 2026: no incidentsSep 9, 2026: 99.33% uptime, 2 incidents (Degraded performance)Sep 10, 2026: no incidentsSep 11, 2026: 96.14% uptime, 2 incidents (Degraded performance)Sep 12, 2026: 98.38% uptime, 1 incident (Degraded performance)Sep 13, 2026: 99.87% uptime, 1 incident (Degraded performance)Sep 14, 2026: no incidentsSep 15, 2026: 87.40% uptime, 3 incidents (Degraded performance)Sep 16, 2026: 89.68% uptime, 2 incidents (Degraded performance)Sep 17, 2026: 86.90% uptime, 2 incidents (Degraded performance)Sep 18, 2026: 96.32% uptime, 1 incident (Degraded performance)Sep 19, 2026 – Sep 20, 2026: no incidentsSep 21, 2026: 91.15% uptime, 4 incidents (Degraded performance)Sep 22, 2026: 96.14% uptime, 5 incidents (Degraded performance)Sep 23, 2026: 94.25% uptime, 1 incident (Degraded performance)Sep 24, 2026: 98.70% uptime, 2 incidents (Degraded performance)Sep 25, 2026: 96.04% uptime, 2 incidents (Degraded performance)Sep 26, 2026: 99.20% uptime, 1 incident (Degraded performance)Sep 27, 2026 – Sep 29, 2026: no incidentsSep 30, 2026: 94.87% uptime, 2 incidents (Degraded performance)Oct 1, 2026: no incidentsOct 2, 2026: 98.87% uptime, 3 incidents (Degraded performance)Oct 3, 2026: 99.63% uptime, 1 incident (Degraded performance)Oct 4, 2026: no incidentsOct 5, 2026: 96.86% uptime, 2 incidents (Degraded performance)Oct 6, 2026 – Oct 7, 2026: no incidentsOct 8, 2026: 95.96% uptime, 1 incident (Degraded performance)Oct 9, 2026: no incidentsOct 10, 2026: 95.37% uptime, 2 incidents (Degraded performance)Oct 11, 2026: no incidentsOct 12, 2026: 98.60% uptime, 1 incident (Degraded performance)Oct 13, 2026 – Oct 14, 2026: no incidentsOct 15, 2026: 94.38% uptime, 4 incidents (Degraded performance)Oct 16, 2026: 96.03% uptime, 2 incidents (Degraded performance)Oct 17, 2026: 96.83% uptime, 1 incident (Degraded performance)Oct 18, 2026: no incidentsOct 19, 2026: 96.14% uptime, 1 incident (Degraded performance)Oct 20, 2026: 88.47% uptime, 2 incidents (Degraded performance)Oct 21, 2026: 94.12% uptime, 2 incidents (Degraded performance)Oct 22, 2026: 87.81% uptime, 2 incidents (Degraded performance)Oct 23, 2026: 99.02% uptime, 1 incident (Degraded performance)Oct 24, 2026: 97.67% uptime, 1 incident (Degraded performance)Oct 25, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 95.31% uptime, 4 incidents (Degraded performance)Oct 29, 2026: 97.42% uptime, 2 incidents (Degraded performance)Oct 30, 2026 – Nov 2, 2026: no incidents
90 days ago96.101% average daily uptimeToday

Vonage Communications APIs

Aug 5, 2026: 97.77% uptime, 1 incident (Degraded performance)Aug 6, 2026 – Aug 28, 2026: no incidentsAug 29, 2026: 90.46% uptime, 1 incident (Degraded performance)Aug 30, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 31, 2026: 93.46% uptime, 1 incident (Degraded performance)Sep 1, 2026 – Sep 3, 2026: no incidentsSep 4, 2026: 96.89% uptime, 1 incident (Degraded performance)Sep 5, 2026 – Sep 6, 2026: no incidentsSep 7, 2026: 99.03% uptime, 1 incident (Degraded performance)Sep 8, 2026 – Sep 20, 2026: no incidentsSep 21, 2026: 94.19% uptime, 2 incidents (Degraded performance)Sep 22, 2026: 86.94% uptime, 1 incident (Degraded performance)Sep 23, 2026: 92.27% uptime, 2 incidents (Degraded performance)Sep 24, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 99.36% uptime, 1 incident (Degraded performance)Sep 29, 2026: 99.30% uptime, 1 incident (Degraded performance)Sep 30, 2026: 97.09% uptime, 3 incidents (Degraded performance)Oct 1, 2026 – Oct 12, 2026: no incidentsOct 13, 2026: 91.07% uptime, 2 incidents (Degraded performance)Oct 14, 2026 – Oct 18, 2026: no incidentsOct 19, 2026: 96.77% uptime, 1 incident (Degraded performance)Oct 20, 2026 – Nov 2, 2026: no incidents
90 days ago99.107% average daily uptimeToday

Recent Twilio incidents

Full Twilio reliability report →

Recent Vonage Communications APIs incidents

Full Vonage Communications APIs reliability report →

Other SMS & voice APIs to consider

See the full most reliable sms & voice apis ranking →