Accounting Software · reliability comparison
Wave vs Xero: which is more reliable? (2026)
Wave is more reliable than Xero, scoring 91.1 vs 48.6 out of 100. Over the last 90 days Wave reported 5 incidents and Xero reported 27, with effective uptime of 99.93% and 98.61% respectively. Wave resolves incidents faster on average (1h 41m).
Data updated Nov 1, 2026 · How we score
| Metric | Wave | Xero |
|---|---|---|
| Reliability score | 91.1 | 48.6 |
| Rank (accounting software tools) | #2 | #5 |
| Uptime (90 days) | 99.93% | 98.61% |
| Incidents (90 days) | 5 | 27 |
| Partial / major outages | 1 | 11 |
| Avg time to resolve | 1h 41m | 5h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Wave and Xero differ
- Xero reported 5.4× as many incidents as Wave over the last 90 days (27 vs 5).
- Xero had 11 partial or major outages, compared with 1 for Wave.
- Wave fixes problems faster: 1h 41m on average, against 5h for Xero (3.0× quicker).
- Wave's longest outage on record lasted 2d 21h (Jan 26, 2026); Xero's lasted 3d (May 7, 2026).
90-day uptime
Wave
Xero
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Wave incidents
- Degraded performanceOct 13, 2026 · resolved in 1h 48m
Affected: Payments
- InformationalOct 5, 2026 · resolved in 1h 2m
Error page when trying to access Wave
Affected: Web Application, Accounting, Invoicing, Payments, Payroll, Receipts Processing +1 more
- InformationalOct 1, 2026 · resolved in 24m
Affected: Web Application, Accounting, Invoicing, Payments, Payroll, Receipts Processing +1 more
- Major outageSep 22, 2026 · resolved in 41m
Investigating reports of login errors
Affected: Web Application, Accounting, Invoicing, Payments, Payroll, Receipts Processing +1 more
- Degraded performanceAug 8, 2026 · resolved in 2h 35m
Investigating reports of delayed or failed receipt scan uploads
Affected: Receipts Processing
Recent Xero incidents
- Major outageOct 28, 2026 · resolved in 1h 1m
Global: Xero - customers are experiencing issues across Xero
Affected: Xero Platform and Settings
- Degraded performanceOct 26, 2026 · resolved in 2h 24m
Global: Xero - some customers may be experiencing intermittent errors in Xero.
Affected: Xero Platform and Settings
- Degraded performanceOct 15, 2026 · resolved in 37m
Global: Subscriptions - some customers are unable to purchase and management subscriptions
Affected: Xero Platform and Settings
- Partial outageOct 14, 2026 · resolved in 25m
Affected: Xero Platform and Settings, Invoicing, Bills & Quotes, Contacts
- Degraded performanceOct 13, 2026 · resolved in <1m
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
- Degraded performanceOct 9, 2026 · resolved in <1m
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- QuickBooks Online · #3 · 99.89% uptime
- FreshBooks · #4 · 99.74% uptime
- Pandle · #6 · 97.60% uptime
See the full most reliable small business accounting software ranking →