123FormBuilder outage on Dec 14, 2021

What happened

123FormBuilder reported a major outage starting Dec 14, 2021, 08:31 UTC, affecting Notifications. It was marked resolved at Mar 10, 2022, 12:53 UTC.

• The incident lasted 86d 4h from first report to resolution.
• It was the longest significant outage 123FormBuilder reported in the 12 months up to it.
• 123FormBuilder had reported no other partial or major outages in the 90 days before it.

Latest update from 123FormBuilder

At 123FormBuilder, we take data privacy and spam prevention very seriously. In this regard, we do everything possible to make sure our users and their respondents have a positive experience interacting with our platform and the services we provide. Therefore, to prevent violations to business communication (or app to person) laws and regulations like those enforced by the TCPA (Telephone Consumer Protection Act), sending Text/SMS messages to US numbers is no longer supported using our SMS notifications functionality. SMS notifications can still be sent to non-US numbers for a limited period of time, but the SMS notifications functionality will be deprecated starting with May 2022. As an alternative, we suggest using our email notifications functionality or dedicated SMS messaging tools (which you can use through our Zapier integration). We apologize for any inconvenience caused by this! Please let me know if you have any questions or concerns regarding this topic and I will make su

Read 123FormBuilder's official incident report ↗

What our independent monitoring saw

Our independent monitoring of 123FormBuilder started after this incident, so this report is based on 123FormBuilder's status page.

123FormBuilder's overall reliability

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