Outage report · Partial outage

Auth0 outage on Nov 25, 2025

Errors with Edge Provider

SeverityPartial outage

StartedNov 25, 2025, 02:17UTC

ResolvedNov 18, 2026, 16:25UTC

Duration358d 14h

What happened

Auth0 reported a partial outage starting Nov 25, 2025, 02:17 UTC. It was marked resolved at Nov 18, 2026, 16:25 UTC.

The incident lasted 358d 14h from first report to resolution.
It was the longest significant outage Auth0 reported in the 12 months up to it.
Auth0 had reported no other partial or major outages in the 90 days before it.
4 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Auth0

Nov 25, 0:42 UTC Postmortem - A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20251118\_Global\_Edge\_Provider\_Outage\_Impacting\_Public\_and\_Private\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/20251118_Global_Edge_Provider_Outage_Impacting_Public_and_Private_Cloud_Environments.pdf) Nov 18, 16:25 UTC Resolved - Services have been restored. A root cause analysis (RCA) will be posted here once our review of this incident completes. Nov 18, 16:16 UTC Monitoring - We are now observing gradual recovery for impacted customers and our Engineering team is continuing to monitor this issue. Nov 18, 16:15 UTC Identified - We have identified a subset of customer traffic patterns that was impacted by our Edge Providers issues. We are starting to see residual customer recovery. Nov 18, 15:46 UTC Identified - Our Engineering team is continuing to review cases on this matter for impacted customers. We will advise with an additiona

Read Auth0's official incident report ↗