Outage report · Major outage
BigChange outage on Jun 29, 2026
Support Hub not loading
SeverityMajor outage
StartedJun 29, 2026, 10:53UTC
ResolvedJun 30, 2026, 15:04UTC
Duration1d 4h
What happened
BigChange reported a major outage starting Jun 29, 2026, 10:53 UTC. It was marked resolved at Jun 30, 2026, 15:04 UTC.
- The incident lasted 1d 4h from first report to resolution.
- It was the longest significant outage BigChange reported in the 12 months up to it.
- BigChange had reported 2 other partial or major outages in the 90 days before it.
- 7 other vendors we track reported a significant incident within 12 hours of it.
Latest update from BigChange
Type: Incident Duration: 1 day, 4 hours and 11 minutes Affected Components: Support Hub Jun 30, 15:04:55 GMT+0 - Resolved - This incident has been resolved. Jun 29, 10:53:33 GMT+0 - Investigating - We are aware of an issue with our support hub at this time. If you are needing assistance from the support team then please email [support@bigchange.com](mailto:support@bigchange.com) or call 0113 457 1000\. A further update will be provided once the support hub functionality is restored
What our independent monitoring saw
Our independent monitoring of BigChange started after this incident, so this report is based on BigChange's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
BigChange's overall reliability
62.4/100
BigChange has a reliability score of 62.4/100, with 99.38% effective uptime and 3 incidents over the last 90 days.
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