Outage report · Partial outage

BigCommerce outage on Oct 26, 2026

Some Android shoppers on headless storefronts may be unable to reach checkout

SeverityPartial outage
StartedOct 26, 2026, 12:07UTC
ResolvedOct 26, 2026, 14:18UTC
Duration2h 11m

What happened

BigCommerce reported a partial outage starting Oct 26, 2026, 12:07 UTC, affecting Storefront. It was marked resolved at Oct 26, 2026, 14:18 UTC.

  • The incident lasted 2h 11m from first report to resolution.
  • BigCommerce had reported 5 other partial or major outages in the 90 days before it.
  • 7 other vendors we track reported a significant incident within 12 hours of it.

Latest update from BigCommerce

This incident has been resolved.

Read BigCommerce's official incident report ↗

What our independent monitoring saw

Our independent monitoring of BigCommerce started after this incident, so this report is based on BigCommerce's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

BigCommerce's overall reliability

53.0/100

BigCommerce has a reliability score of 53.0/100, with 98.88% effective uptime and 36 incidents over the last 90 days.

Visit BigCommerce ↗

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